Big O Tires

868 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

10517 E S Frontage Rd,
Yuma, AZ 85365

James

By James | 9/23/2019

Big O is a place where you can request to buy a set of tires and get the oil changed in one appointment no question. You must have time to wait for the service but if you want it right that's the trade off. Highly recommended.

Jerome

By Jerome | 11/30/2020

Easy to make online appointment. Always friendly service. Services performed professionally and in timely manner. Discounts provided. Work done as promised and as expected.

Jerry

By Jerry | 9/6/2019

Good service

anonymous

By anonymous | 11/30/2020

The serviceis are good nice costumer service

Steven linnell

By Steven linnell | 9/6/2019

I was happy with the people that helped me they were friendly and kept us informed while we waited

JordanB

By JordanB | 11/27/2020

I was expecting all of the services to be much more costly but luckily it was not bad at all. They made me aware of an issue with my vehicle and asked if I would like to get a price quote from them or give me a chance to do it myself but the price was perfect and I’m very happy with the results

Linda Meeks

By Linda Meeks | 9/6/2019

From the moment I called, I was greeted with great customer service. Sophia was helpful, let me know what the specials were and got me set up for an appointment. When I arrived at the store, they were super busy, but everyone was working quickly to get all the customers taken care of. When my turn came up, I was taken care of and my needs were reviewed to make sure nothing was missed. Sophia once again was the one who helped me, she is a rockstar and if you are lucky enough to work with her, you will not be disappointed. The mechanics were great, they brought me out to show me additional issues I had and let me know what could be done. Overall I would recommend them to anyone, I took my friends truck in a week later and had the same type of experience.

MeganL

By MeganL | 11/27/2020

I love this location! We are a military family and move a lot and we used to strictly take our vehicles to dealerships for service. After having terrible experiences at 2 of the dealerships in town we tried Big O. We dealt with John the first time who was outstanding. He is so honest that I trust him with any work he says needs to be done in my car. One time I was traveling and my car had an issue, I had to stop somewhere out of town. I literally called this Big O tire location and spoke with John about what they were recommending I do and what his thoughts were. I won’t go anywhere else because of him and his team. This past trip Jose helped me. He was also awesome. Very knowledgeable, friendly, and helpful. Understood exactly what I wanted done and took care of everything. The price was great too. In the past I’ve purchased brand new tires from them with warranty packages, and alignment warranties. This is because I trust the people at this location and love their service. I recommend them to everyone I know.

Kim

By Kim | 9/6/2019

Robert was friendly and helpful. Completion estimate was with a half hour of projection. That was helpful in planning the remainder of my day.

Anonymous

By Anonymous | 11/24/2020

Complete service in reasonable time and local

Richard

By Richard | 9/6/2019

All work was completed on time as promised.

Vh12

By Vh12 | 11/21/2020

We had an emergency with our tow truck having a flat on a saturday. The gentleman at Big O were so helpful got us in without a fuss and stayed late to help us out. Very impressed with their service!

Rick

By Rick | 9/6/2019

I have always had a good experience with Big O and hope to when I return for more auto needs.

Bank

By Bank | 11/21/2020

It was great....juan took really gud care of me.

Yolanda

By Yolanda | 9/6/2019

Kirina did a great job

Vincent Krulisky

By Vincent Krulisky | 11/17/2020

So I did a oil change and the change went great then they told me their was a big crack on the oil pan but when I got home and checked their was no crack on the oil pan and that made me mad but over all the visit was fast and efficient and the shop was nice and clean. I went to the lehi, UT shop not the one in Arizona

Jennifer

By Jennifer | 9/6/2019

The only reason I didnt score perfect all the way around was because of the time it took. I came in to have a tire patched and people who came in after me were serviced before I was. I waited a total of 2 1/2 hours and my car wasnt even taken back till past 2 hours. Overall I cant complain considering it was a free service and I do appreciate how helpful and friendly everyone was.

Paul

By Paul | 11/16/2020

Rodney was very knowledgeable and helpful. It was easy to get in and very fast.

Laurie

By Laurie | 9/6/2019

Did not like comment of "minimum wages cost" the reason for the cost of oil change. I have been having oil changed at your store for years and the cost has not been different. I was trying to use coupon for the oil change. Did not like the attitude of the new manager at the foothill store. May look for new place for oil changes.

Rob F.

By Rob F. | 11/12/2020

I got my tires rotated and oil changed. I was told it would be about 45 minutes. Maybe time just passed really quickly, but all services were done in what seemed to be under 45 minutes. Associates were friendly and quick to process me.