Big O Tires

256 ratings
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Location

540 E Wickenburg Wy,
Wickenburg, AZ 85390

anonymous

By anonymous | 6/29/2019

As always, good service in a timely manner.

Randy

By Randy | 9/6/2019

Chris was phenomenal. Delivered excellent service and could not have been more personal. Just moved to Wickenburg and will be a customer from this day forward.

anonymous

By anonymous | 1/28/2018

My tires were rotated too. I was in and out in less than 45 minutes. Awesome

Ed

By Ed | 9/6/2019

When we are in need, BIG O, has always come through. Great service Thank you.

anonymous

By anonymous | 5/15/2017

Everything completed as requested.

Todd

By Todd | 9/6/2019

I was very pleased with the performance and punctuality provided with the major fluids servicing of my pick-up.

anonymous

By anonymous | 12/30/2019

You need to let people know on your $16.00 oil change commercial that it does not apply to your Wickenburg location! It is very misleading for customers!!

anonymous

By anonymous | 9/6/2019

VERY GOOD SERVICE, CARING & THOROUGH, CAN TRUST THEM COMPLETELY!

Rodney

By Rodney | 9/6/2019

Had to replace one of my tires. That was no problem but I asked them to replace a faulty tire pressure sensor and for some reason that part was to difficult for them. They ended up putting bad sensor back in tire.

anonymous

By anonymous | 9/6/2019

Chris, Brian and Nate are GREAT guys. They are very honest and have saved me money for as long as Chris has had that Franchise.

WilliamStout

By WilliamStout | 9/6/2019

Did not fix problem

anonymous

By anonymous | 9/6/2019

WE NEEDED TIRES ON OUR MOTORCYCLE TRAILER.WE CALLED, THEY SAID TO BRING IT, WE DID AND IT WAS WITHIN AN HOJR OF OUR CALL.

anonymous

By anonymous | 9/6/2019

They are great at putting tireson and balancing them. Don't let them put your hubcaps on , you can see where they hit and broke 1 on my hubcaps and a 2 nd one went flying down the road. $120 to replace them. gave me a lame excuse why it broke. I will never do business there again.

Jen

By Jen | 9/6/2019

Thank you so much to Chris and the Big O employees for providing me prompt and courteous customer service and for the professionalism with the knowledge that you provided me and my mother. I was there last month and was making a long drive and I am so thankful and blessed for being able to get my car in right away and out in little to no time. I appreciate it!

anonymous

By anonymous | 9/6/2019

Staff not customer service friendly.Felt like I was imposing on the front desk to ask for service.Bought tires and was told they would be put on within 35 to 40 minutes.Then asked if they could do an oil change as well, and was told it would take an hour and half until someone could get to it so I just purchased the new tires.Was there for an hour and a half, got checked out by someone different from the person I spoke to originally, and given no information about the new tires.Not a business I would recommend to others.

Teresa

By Teresa | 9/6/2019

Chris and Bryan always take care of things for me.

anonymous

By anonymous | 9/6/2019

I will never bring a car back to Big O. I had a car that was very smooth driving. I brought my car into Big O to have the tires rotated and balanced. I left the store to drive home and my car was now bouncing and weaving on the road. I got home and called them for another appointment to fix the problem. I brought it back a few days later and they tried balancing the tires again. As I was picking up the car the man said my rims were bent. Really??? I drove the car home, it was bouncing and weaving just as bad. My husband, who is a machinist, used his calipers on my rims and they were not bent. Now I have a car that bounces down the road at 50 mpg. Something got ruined when they did my tires.

Christine

By Christine | 9/6/2019

They were all great. I had such a horrible experience in the Woodland Park CO store, tire flew off on the highway, that I said I would never go into a Big O Tires again, but the store in Wickenburg changed my mind. :)

Mike

By Mike | 9/6/2019

I had a nail in my tire. I stopped at this store to get it repaired. The tires I had on there were purchased through another dealer and I still had a warrantee on them. I asked if it can be fixed and they evaluated it and said it was to close to the side and it could not be fixed. They then tried to sell me a tire but I had these tires under a warranty. They put my spare on and charged me 21$. I had to drive over 100 mile to the closed dealer at 50 mph max. When they pulled my tire to evaluate it and it was repairable. I feel BIG O was upset that I 1. didn't want to buy a tire. 2. Bought my tire through another retailer. I would of considered getting my next set of tires through a BIG O if you cared about customers. I could of went to a hole in a wall placed and received a better customer care.

Harold

By Harold | 9/6/2019

Big O had the tires I needed at a very competitive price. The service was great and completed in a timely manner. I'm very satisfied with my experience.