Big O Tires

546 ratings
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Location

2420 W Norhern Ave,
Phoenix, AZ 85021

Janika

By Janika | 2/17/2020

All the guys were great. My son enjoyed the barbecue while we waited. Most importantly, my sales tech Kevin is amazing. As a single female I felt that I was safe and not being played. Thanks for taking great car of my car

Scottwingman

By Scottwingman | 8/9/2024

Got me in and out quick!

Shelby

By Shelby | 2/7/2020

Great job and extremely helpful!

Alma mendoza

By Alma mendoza | 8/8/2024

Great service

Kevin

By Kevin | 2/6/2020

Good people down there very understandable

Anonymous

By Anonymous | 8/7/2024

I've always come to this location for service. I had not problems with this location. They are super helpful and take care of my car problems with no problem. I've been sharing with friends and family about this location and how the service was. Never disappointed. Looking forward to come back again for more service from you guys. Thank you for all you do and your hard work.

Troy Johnson

By Troy Johnson | 1/29/2020

My biggest compliments goes out to Taylor; he always makes me feel welcome when I come in. We just had our Hummer H2 serviced/repaired and Taylor made sure everything was taken care of and even sent me a text to make sure I was in the loop as to what was going on.

Josh W

By Josh W | 8/1/2024

Everyone was fantastic at this location. I would highly recommend you replace your front doors, they screech so obnoxiously it physically hurts, your local team has tried to grease it but it is a metal on metal sound and it really does hurt, even the door beside it screeches just not as painfully. Replace the doors! It’s bad for your business! I asked about the door and the team said that they have tried everything to fix it, corporate you need to get involved, if you don’t believe me, go visit and walk through the office door, right side is the worst!

Dan

By Dan | 1/27/2020

Thank you

Nancy

By Nancy | 7/12/2024

The gentle men was very respectful loves that he was straight forward with me, pointed me in the right direction as far as what was needed for my car. His name is zack

Alvin

By Alvin | 1/15/2020

Once again outstanding service and honestly. I took in my Son's car with concerns he was told by another place while doing his oil change. Kevin and the Staff looked it over and address the items that needed service and set a time table for the others. We were happy with the assessment and will bring in the car for the future services. I followed Kevin from his previous store because of his approach and work ethics. Taylor customer service needs to be mention also and to think all of this is available on a Sunday for us truly amazing.

Daniel Burgos

By Daniel Burgos | 7/10/2024

Todo bien

Linda

By Linda | 1/15/2020

Taylor was amazing. Friendly and efficient. Helped me get financing and a ride home. Didn't make me feel like it was all about the dollar amount

Ivanab

By Ivanab | 7/8/2024

They did what I asked. They checked my brake pads. It was easy to schedule an appointment with know problems.

Kathy

By Kathy | 1/7/2020

I am very thankful for your service tech who stopped what he was doing to put air in my tires on my way to work. Then when I went back to fix my tire, they fit me in for an oil change. Great people, great service.

Lena

By Lena | 6/24/2024

Associates were friendly and quick to get my service completed, due to having another appointment after service. When asked about services provided, they are knowledgeable.

Robin Richardson

By Robin Richardson | 1/2/2020

My overall experience was the best. They made me feel like family. They were very informative and customer service an A+.

Sarah A

By Sarah A | 6/21/2024

It was clean, professional and quick.

Dalton

By Dalton | 12/30/2019

Keep up the good work

Lew DeGarmo

By Lew DeGarmo | 6/18/2024

The staff, as always, was very polite, friendly, and helpful in explaining everything regarding my vehicle.