By Annette | 10/4/2019
They even provided fresh donuts and coffee
By Vivian B | 2/7/2024
The employees were very nice and respectful. Communication was clear and the waiting area was clean and stocked with coffee. I am very glad that I came to Big O Tires for my oil change. 10/10 would recommend and will most likely come back for my next oil change!
By Latoya | 10/4/2019
Very nice place to go to get your car fix right..
By David H. | 1/19/2024
We had just drove through a construction area when the tire indicator light came on in the dashboard indicating that one of the tires was experiencing a loss in air pressure. We then took our vehicle to BigO Tires where we were assisted by BigO Tires Associate Taylor James who was very Professional and Knowledgeable and was able to get the problem solved while we were at lunch, and then call us to let us know that he had resolved the issue with an RMA approved Plug Patch for a Free Flat Repair at no charge. We highly recommend Taylor James at BigO Tires #4231 at 2420 W. Northern Ave Phoenix, AZ 85021. Thanks Taylor đź‘Ť
By James | 10/1/2019
This review is on google maps under the user name J Hawk. I want to give a shout out to Kevin Stewart and the crew for excellent customer service. Kevin worked me in even though they were overbooked and had my service completed expeditiously on a Sunday. I usually go to Discount tire because they are close to home, but they are not open on Sunday. Are you listening Discount? Big O knows how to run a business.
By Kevin S | 1/5/2024
Replaced a damaged tire and fixed a tire with a nail. Apparently they had to find the needed tire from a different location in the far west valley area and kept me informed of the delays in a professional and polite manner.
By Shelby | 9/30/2019
First time customer and I was amazed! They helped me where I needed. Didn't overcharged me and got it done fast. Definitely come back.
By Andy A | 12/29/2023
I felt that the employees were truly interested in helping me out.
By David | 9/27/2019
Brought in a flat tire, after removing the tire from the rim, staff showed me, and explained the damage, and why patching was not an option, then recommended a replacement.
By Ted B | 12/27/2023
professionalism
By Beatriz | 9/27/2019
Loved the hospitality! The children's play area was a plus! Was very please with service!
By Sam T | 12/26/2023
Chris did great helping out. Always have had great service at this location
By Akol | 9/19/2019
There is always a room for improvement, strive for the the best! -Akol
By EM | 12/19/2023
The associate was straightforward. Told us he was going to treat us like he would want someone treating his family. Helped with any questions we had. Just very satisfied.
By Daniel | 9/19/2019
Amazing job I will definitely come back here for all my cars needs
By Lew D | 12/18/2023
The team member that assisted me when I checked in was, as always, very courteous and friendly. He told me my vehicle would be looked at as soon as possible, and I would be informed of the status as soon as possible. The member who assisted me when I checked out was also courteous and explained fully what was accomplished.
By Joseph Chitakata, COO | 9/16/2019
You have a great Team with Kevin, Garrett and Russ in the shop. Always consistently providing great service. Thanks.
By Jacquie | 12/18/2023
Got on my needs right away. Found good prices for my situation. Got out fast.
By Lucian | 9/16/2019
Very impressed.
By Faith Cunningham | 12/3/2023
They are always nice and friendly