Big O Tires

546 ratings
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Location

2420 W Norhern Ave,
Phoenix, AZ 85021

Annette

By Annette | 10/4/2019

They even provided fresh donuts and coffee

Vivian B

By Vivian B | 2/7/2024

The employees were very nice and respectful. Communication was clear and the waiting area was clean and stocked with coffee. I am very glad that I came to Big O Tires for my oil change. 10/10 would recommend and will most likely come back for my next oil change!

Latoya

By Latoya | 10/4/2019

Very nice place to go to get your car fix right..

David H.

By David H. | 1/19/2024

We had just drove through a construction area when the tire indicator light came on in the dashboard indicating that one of the tires was experiencing a loss in air pressure. We then took our vehicle to BigO Tires where we were assisted by BigO Tires Associate Taylor James who was very Professional and Knowledgeable and was able to get the problem solved while we were at lunch, and then call us to let us know that he had resolved the issue with an RMA approved Plug Patch for a Free Flat Repair at no charge. We highly recommend Taylor James at BigO Tires #4231 at 2420 W. Northern Ave Phoenix, AZ 85021. Thanks Taylor đź‘Ť

James

By James | 10/1/2019

This review is on google maps under the user name J Hawk. I want to give a shout out to Kevin Stewart and the crew for excellent customer service. Kevin worked me in even though they were overbooked and had my service completed expeditiously on a Sunday. I usually go to Discount tire because they are close to home, but they are not open on Sunday. Are you listening Discount? Big O knows how to run a business.

Kevin S

By Kevin S | 1/5/2024

Replaced a damaged tire and fixed a tire with a nail. Apparently they had to find the needed tire from a different location in the far west valley area and kept me informed of the delays in a professional and polite manner.

Shelby

By Shelby | 9/30/2019

First time customer and I was amazed! They helped me where I needed. Didn't overcharged me and got it done fast. Definitely come back.

Andy A

By Andy A | 12/29/2023

I felt that the employees were truly interested in helping me out.

David

By David | 9/27/2019

Brought in a flat tire, after removing the tire from the rim, staff showed me, and explained the damage, and why patching was not an option, then recommended a replacement.

Ted B

By Ted B | 12/27/2023

professionalism

Beatriz

By Beatriz | 9/27/2019

Loved the hospitality! The children's play area was a plus! Was very please with service!

Sam T

By Sam T | 12/26/2023

Chris did great helping out. Always have had great service at this location

Akol

By Akol | 9/19/2019

There is always a room for improvement, strive for the the best! -Akol

EM

By EM | 12/19/2023

The associate was straightforward. Told us he was going to treat us like he would want someone treating his family. Helped with any questions we had. Just very satisfied.

Daniel

By Daniel | 9/19/2019

Amazing job I will definitely come back here for all my cars needs

Lew D

By Lew D | 12/18/2023

The team member that assisted me when I checked in was, as always, very courteous and friendly. He told me my vehicle would be looked at as soon as possible, and I would be informed of the status as soon as possible. The member who assisted me when I checked out was also courteous and explained fully what was accomplished.

Joseph Chitakata, COO

By Joseph Chitakata, COO | 9/16/2019

You have a great Team with Kevin, Garrett and Russ in the shop. Always consistently providing great service. Thanks.

Jacquie

By Jacquie | 12/18/2023

Got on my needs right away. Found good prices for my situation. Got out fast.

Lucian

By Lucian | 9/16/2019

Very impressed.

Faith Cunningham

By Faith Cunningham | 12/3/2023

They are always nice and friendly