Big O Tires

1007 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

5049 N 7Th St,
Phoenix, AZ 85014

Brenda

By Brenda | 3/10/2020

I came in with a low tire- Mike , Arthur and Josh that worked on my car are the best!!! turns out I had just picked up a nail and they repaired it for free! I couldn't believe my ears being a new widow money is tight and to have these gentlemen work on my car and then tell me there was no charge truly touched me,they were so busy, customers screaming at them but they were so patient, so kind with each and every customer. I will never shop for tires anywhere other than the big O tire store!!!!!!!!!!! Brenda Reed Scottsdale AZ

Carlotta Huff

By Carlotta Huff | 4/6/2024

I will forever be a loyal customer

West Taylor

By West Taylor | 3/6/2020

THIS IS WES T. WITH THE 05' Acura MDX AND I JUST WANT TO GIVE A BIG "THANK YOU" TO ANDY FOR HIS GREAT CUSTOMER SERVICE AND GOOD ATTITUDE, AND THE SAME GOES FOR THE BRANCH MANAGER AND ALL OF THE AWESOME TECHS AT THE STORE WHO ALWAYS ANSWER MY QUESTIONS AND GO ABOVE AND BEYOND! STORE ON 7TH ST AND CAMELBACK! THANK YOU!

Michael

By Michael | 4/4/2024

Employees were friendly. Good recommendations. Fast service. I like Big O a lot more than Discount tires. Thanks.

Taylor

By Taylor | 3/4/2020

Best service I have had at a car place

MichaelB

By MichaelB | 3/30/2024

I’ve been a long time customer of Big O. When I need something done they always find a way to do it. I’ve always had good service. I live a few blocks away, so I just drop off the rig and they call me when it’s done. No waiting around- that’s perfect.

Erick Medina

By Erick Medina | 2/25/2020

Excellent service and honest quote.

Ozzy

By Ozzy | 3/30/2024

To me what makes the difference is customer service. Every time we go to Big O Tires Alex the owner always goes out of his way to satisfy his customers. Even is there are issues beyond both of our controls, Alex will do everything in his power to make it right. I have never been to a Big O Shop that has done this the way Alex does. It makes it a personalized experience. More shops should mirror image what Alex has created.

Rose

By Rose | 2/22/2020

great, friendly staff. I enjoyed my experience!

Jb

By Jb | 3/23/2024

Staff is amazing ,, victor always does a good job and take care of his customers and he shows that he cares genuinely

Billy

By Billy | 2/21/2020

My pit crew. Jonah and the gang helped me restore my low mileage police car to mint condition! Mike will continue to provide top flight service.

CKissel33

By CKissel33 | 3/21/2024

Victor first looked to see if we could repair the tire that was in question. he saw a wood screw in there and I decided to go with two tires. You had them in stock and while I went home because I had a meeting, the whole affair took one hour.

John

By John | 2/20/2020

2nd time i have been here and will keep coming back. They could have really told me i needed 2 new tires but found that there was a simple issue and addressed it with no charge. Really appreciate it and builds trust. Also you see how they work with other customers while waiting puts you at ease.

Jill.H

By Jill.H | 3/20/2024

Overall service was good thanks to staff special thanks to Kevin for turning the little miscommunication around it's appreciated

Karen

By Karen | 2/18/2020

Thought Tom was a great person to work with.

CJMemphis

By CJMemphis | 3/19/2024

was told what it would cost, how long it take, all done as was told to myself. easy to get into and out of this location.

anonymous

By anonymous | 2/16/2020

One of the better service ive received.

Malcolm P

By Malcolm P | 3/12/2024

Professionalism of the staff, pricing, and clear and consistent communication.

Rebecca

By Rebecca | 2/14/2020

My first time buying tires at Big O. Tom was great and helped me pick out the tires in my price range. I'll return again next time I need tires. They also offer oil changes and car repairs

Billy W

By Billy W | 3/11/2024

All around great experience