By Lori | 9/6/2019
We're always treated well at this location. The guys listen to our concerns, look at our car's history when we come in and offer recommended services but don't try to push things on us that we don't need. We appreciate that and will return.
By Jim T | 9/16/2022
Very friendly!
By Sonia | 9/6/2019
Only concern is pricing
By Rich | 9/15/2022
Bradley was knowledgeable and courteous
By Veronica | 9/6/2019
Very reasonable prices and excellent customer service
By Angela F | 9/1/2022
Very friendly and honest staff. They care about their customers and their customers safety when it comes to their vehicles. I refuse to go anywhere else, and now bring all my vehicles to this location.
By Toni | 9/6/2019
The tire pressure was incorrect.
By Phat Faddy G | 8/23/2022
Very nice experience
By David | 9/6/2019
Was disappointed it took over two hours to get 4 tires mounted and balanced. When I worked as a tire buster, I could get a LOF and 4x 235/75R15s done (mounted, balanced, back on the car) in about 45 minutes on my own, and that was just waiting for a bit of cooling after the car came in off the highway.
By Jason Jensen | 8/19/2022
Dropped in on a Friday afternoon and they got me right in with a speedy oil change. Super friendly and helpful.
By anonymous | 9/6/2019
I had to get a tire patched in a hurry and couldn't find a place that was less than a 3 hour wait. I called in and spoke to Jeff Wright who told me to come in and they'll get me in right away....A tech came up to my car as I pulled in and asked if I was the one who needed the tire patch done quickly. They got started on it before I even checked in and by the time all the paperwork was done I was good to go and on my way. Excellent service and I'd definitely go there again even though there's many tire places closer to my house.
By Cakes59 | 8/19/2022
They replaced all 4 tires right before closing with no appointment
By John | 9/6/2019
Great price for 4 new tires and service was excellent.
By Cathy A. | 8/8/2022
Over all the experience was very satisfying. Waited over one hour ànd they told me 1 1/2 hr and they got it done before the nored time. So far so good.
By Keith | 9/6/2019
I brought in my car for brakes, alignment, and oil change. These were the original brakes on my car with 100,000 miles. The technician and counter person were honest with me and said that my rear brakes were fine, and that my front rotors did not need replacement. The quoted price is the price that I paid. I was pleased with the service and the time needed for the service to be completed.
By Hudde55 | 7/15/2022
I have you this shop before and I know they stand behind their work. I have established a working relationship that goes a long way.
By Norm Richards | 9/6/2019
thanks for the good tires, I bought,
By Steve P | 7/8/2022
Brought vehicle to other shops that could not figure out what was wrong, this shop did..
By Deb | 9/6/2019
Received great service from my first call to the replacement of my tire. The tire was not in stock but they ordered it and had me back on th Erlanger a few hours later as promised. I would definitely recommend Big O to others.
By Kimberly | 4/28/2022
Bobby was amazing!! Did an excellent job of getting me back on the road ASAP!