
By anonymous | 9/6/2019
Hands down, Big O Lafayette provides the best, most reliable, friendliest service in the automobile industry. This is the place to take your car. You won't be disappointed!

By Hc | 8/26/2022
Great service. Knowledgeable and friendly staff. Explained what was going on with the tire.

By Kate | 9/6/2019
Great service, good work, and honest staff who do not try to "oversell"

By Chris C. | 8/25/2022
I’ve been bringing our family vehicles to this location for about 10 years now. The staff is friendly, knowledgeable, and up front about services, options, and pricing. I needed 4 tires replaced on my vehicle, found out product options, and scheduled my appointment for the tires and oil change. Dropped it off and a few hours later received the call that my vehicle was ready. Happy with the service and the quality of the products chosen for my vehicle.

By Bill | 9/6/2019
I really like this location. The guys are total pros and helped resolve a scheduling glitch. I once called Walnut Creek and didn't get the same level of professionalism. Glad to have this business in Lafayette.

By Fred B | 8/24/2022
Great customer servixe

By Chris Carmichael | 9/6/2019
These guys have earned my trust with their insight and awesome service. I feel well taken care of here.

By Gary O | 8/23/2022
We have been bringing our vehicles to Big O for many years and have always been extremely satisfied with the service we had received!!!!!!!!

By Owen | 9/6/2019
Jason K and all the crew always go out of their way to take care of my family's tire and car maintenance needs....my go-to spot and so nearby...

By Scott K. | 8/22/2022
I dropped in with 2 flat tires. Jason (service rep) promptly got my truck in at darn near closing time and preformed the work, which ended up being 3 flats. Job well done.

By Carolyn | 9/6/2019
Prompt attention when I arrived for my appointment. Car was serviced while I waited, out the door in an hour. So convenient!

By AFish | 8/22/2022
Friendly staff. Good pricing on brake work

By anonymous | 9/6/2019
Is there another tire service center? If there is I'm not aware of it. Ed and his crew are like family; I won't take my cars to any other. (Thirty-five years and counting!)

By Leslie l | 8/20/2022
Jason is always telling me exactly what is needed with my car as I have been going to him for 15 years plus ! Thsnks fir all you do Jason as I know my car is always taken care of

By Jennifer | 9/6/2019
Outstanding customer service. Very much appreciated that they didn't try to sell me services that I didn't need. Will recommend to friends/colleagues.

By Gwenns | 8/19/2022
Customer service has always been consistently top quality, including the friendly staff. Marcos and Ryan are a delight to work with!

By Kate | 9/6/2019
The staff and service have been great each time I've brought my car in for service. Friendly and reliable. I also appreciate being able to sit and work in the waiting area, with plug-ins and wifi.

By Toyota Driver | 8/16/2022
Called ahead and was given a same-day appointment (within the hour) to repair a tire that had picked up a screw. Appreciate that.

By Scott Moulton | 9/6/2019
Good guys. Especially think the head mechanic is top notch.

By Anonymous | 8/16/2022
I have been going to this big o for some 25 years and only had one bad experience the people that work here have been around for a long period of time and are very positive and helpful