
By James | 9/6/2019
Did not visit the store this time. Dropped off early and picked up late. Guys were courteous over the phone and met all my expectations.

By dn | 1/18/2022
Had front brake pads and rotors replaced. Because they had checked them when I put on new tires last year they new which brakes were worn and were able to make sure parts were available in advance. Meant they had the car done sooner than expected.

By Adan | 9/6/2019
Super simple & responsive.

By Mark S. | 1/18/2022
I’ve been coming to Big O in Lafayette since I bought my first car in 1980. I continue to come back because they do a good job for a reasonable price, and I believe that Big O-brand tires are a good value. For this specific visit, the staff that served me were friendly, courteous, and communicative (very important to me). The work was completed on time (slightly early, actually).

By anonymous | 9/6/2019
I've been here twice before and will be back agsin

By Anonymous | 1/18/2022
I'm always pleased with the service at this location. Associates are efficient and honest.

By Barry | 9/6/2019
I always get great service at Big O .... wouldn't get tires anyplace else!

By Bill H | 1/14/2022
The guys at Lafayette are the BEST!!! Honest, knowledgeable and great service!!!

By Owen | 9/6/2019
the Lafayette Big-O store is where all our family's tire and auto repair needs are addressed....great bunch...

By Jim G | 1/11/2022
My service advisor recommended tires that work well for me. The store was ready for me at my appointment time. Service was provided in a reasonable time. I was called at my preferred phone number when the car was ready.

By Gary | 9/6/2019
Ed and the gang always do a professional job.

By Amanda C | 1/7/2022
Always great customer service, fast and honest service as well. We only come to Big O in Lafayette for both cars and it’s because of Jason and Ed and all the guys!

By Bob Ellerbeck | 9/6/2019
We always work with Jason and can't say enough about his honesty and integrity. We always ask for him and will continue to do so.

By Brandt S | 1/6/2022
Consistent, efficient service.

By anonymous | 9/6/2019
We have been taking our cars here for several years and I will not take my car anywhere else, if i can help it! All of these guy are always nice, friendly and honest. I never feel taken advantage of and they are quick!

By Doug | 1/5/2022
Easy to schedule and clear on what I was getting, and tire installation was done in promised time frame.

By Paul | 9/6/2019
Great

By LTR | 1/4/2022
Exceptional professional advice and knowledge and great service always. Have been a customer for several decades.

By anonymous | 9/6/2019
I've know Ed for years and as always he is a class act. I had a great experience again! Great store, honest people, solid advice.

By D Acosta | 12/30/2021
Great customer service. Every associate is friendly and helpful