Big O Tires

1480 ratings
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Location

3328- A&B Mt Diablo Blvd,
Lafayette, CA 94549

anonymous

By anonymous | 9/6/2019

Big O in Laffayette, the best!: We are long time customers. There is never any oversell, just good straight ahead service, inspection and advice. Thanks!

Anonymous

By Anonymous | 12/29/2021

I have been a long time customer because I get good and honest service.

Larry

By Larry | 9/6/2019

It seems to me Ed has been in your store for as long as I and my wife have been coming in. He is knowledgable and up front with his explanations. Is honest and does not try to upsell when he easily could.

JimmyP

By JimmyP | 12/28/2021

We were involved in an accident that flattened two tires, there response and clarity was very relieving and very timely and clear.

Bill

By Bill | 9/6/2019

We have lived in Lafayette for over 30 years. The folks at Big O are the BEST. Big O has helped us with tires for our family's four cars and boat trailer. They are very upfront and knowledgeable. When I asked about the tread on our Suburban snow tires, they said it was safe for another 3,000 miles. I highly recommend Big O in Lafayette.

Bill H.

By Bill H. | 12/28/2021

I spoke with Chris about the door latch handle replacement on my older Suburban. He was very professional, told me he would order one and then called me back to schedule an appointment to have it installed. I made the appointment, left my vehicle and the service was completed by early afternoon on the same day. I have always had a good experience with the Big O Tire store in Lafayette, CA. I think of them first whenever I need service on any of my vehicles.

SharonBurke-Puicon

By SharonBurke-Puicon | 9/6/2019

I wrote a excellent review. And accidentally hit the submit and realized the star box rated my review horrible when it should have been excellent .

Pete

By Pete | 12/27/2021

They got the job done

anonymous

By anonymous | 9/6/2019

we bring our cars here for everything that we can and will not go anywhere else. They continue to always give us above and beyond service.

Lisa S

By Lisa S | 12/27/2021

Had a wheel that was 'overnighted', but due to supply chain issues it was almost 2 weeks before the wheel arrived. The associates, Jason specifically, kept me in the loop and communicated with me almost daily to let me know the shipping status and my available options. Even though this is a high volume, stressful time of the year, I appreciated the efforts the BigO service people went to to make me feel like a priority.

Jeffrey

By Jeffrey | 9/6/2019

Jason was thorough, knowledgeable and went the extra mile.

Anonymous

By Anonymous | 12/27/2021

Repaired a flat tire at no charge on the same day I brought in the truck.

Sam

By Sam | 9/6/2019

I am going to this Big-O-Tire store for the last 16 years. They are taking care for 7 cars that my kids and I have, Great people! Great service!

Mako

By Mako | 12/23/2021

Brief bright and gone...perfect visit...Merry Christmas Ed

anonymous

By anonymous | 9/6/2019

I had an appointment, but showed up early and they were very gracious about fitting me in....

lparker711

By lparker711 | 12/23/2021

I always bring my car there because of the above questions.

Eva

By Eva | 9/6/2019

Always efficient and great service.

Mech Inf

By Mech Inf | 12/22/2021

Jason and Ryan are a valuable asset to Big-O.

anonymous

By anonymous | 9/6/2019

Had a front end clacking sound. They discovered it was the upper strut mounts, which they had installed over a year ago. No problem, fixed them for me at no charge, quality customer service.

Kathy K

By Kathy K | 12/22/2021

We have been going to our Lafayette Big-0 tires for years. Not only do the folks here perform excellent work and services, but they are also a part of our community. We are very fortunate to have this company in town.