
By anonymous | 9/6/2019
I have a couple other Big-O places closer to me but I always got to these guys when I first landed out here in Lafayette from the northeast. Honest on the repairs and better than fair on the pricing, I go here for my 2008 9-3 which is closing in on 80k miles. Over last three years have done tires, brakes, batteries, wipers, filters, and oil changes and every visit has been superb. And when my Benz hits 36k, it will become the next patient. These guys are THAT good.

By kernmd | 11/27/2021
they checked out my tires and filled them. when the leak recurred, they scheduled a fix. They fixed the leak gratis.

By Doug | 9/6/2019
Very prompt and professional service.

By Joe S | 11/24/2021
Timely service and fair price

By Gary | 9/6/2019
Always honest and professional.

By Ben | 11/23/2021
Always helpful, on time and professional. I always go to this Big O everytime I need anything to do with tires, shocks or alignment.

By Larry | 9/6/2019
I made a 10:00 appointment for a tire rotation. The lot was full but I did get into the store by 10:05. I waited as was out at 11:20. I appreciate the efficiency. Thank you. There was a brake check and the service person interpreted what it all meant. Again, thanks.

By Barbara W | 11/20/2021
I have been coming to Big O Tires for over 35 years. Thank you!

By Robert Wilson | 9/6/2019
Had a tire going flat. Since I bought the tire at Big O they fixed it no charge in an hour. Fantastic!!!

By Anonymous | 11/20/2021
Took the time to understand my tire needs and the tires came in and were installed quickly

By Natalie | 9/6/2019
Staff was friendly, knowledgeable and helpful

By PR | 11/19/2021
Even though we were initially incorrectly charged for a warrantied replacement Big O branded tire (instead of just installation costs), as soon as we brought this to their attention, they apologized and corrected the mistake promptly.

By Jim | 9/6/2019
It is always a preasure to take my vehicles in for service. All of the staff are very knowlegable about the product and provide a great service.

By MarkF | 11/17/2021
The entire process was easy. I feel like I received good value with my tire purchase.

By Jane | 9/6/2019
Jason, as usual, took care of my windshield wiper debacle perfectly. I wish there were a thousand of him.

By John t | 11/17/2021
Honesty, integrity, no over sell

By Chris | 9/6/2019
Great service as always!

By PoolDiva | 11/16/2021
The staff is very welcoming, honest and knowledgeable. I went to a dealership and they said I needed over $1000 worth of work. I brought my car to Big O and half the items were not necessary.

By Mel | 9/6/2019
very friendly and knowledgeable folks

By Alan S | 11/13/2021
great team and great service. Good communicationa and transparency.