
By anonymous | 9/6/2019
always great service.: I had a bolt in my tire and the fellows at Big O in Lafayette fixed it for me in no time. I have been going to this franchise for years and have always received excellent service on all my needs.

By Alan K | 10/22/2021
My situation was that I had a blown tire on my way home from SF, and had to be towed to my local Big O late at night. So I did not have an appointment. I left my key in the drop box in the packet, and received a call immediately the next morning. My car was attended to promptly, and I was able to pick it up that afternoon, which made me very happy.

By anonymous | 9/6/2019
End of the day I walked in and they were very accommodating and professional!!

By Bill H. | 10/21/2021
I have been a loyal customer with Big O in Lafayette, CA for many years. I have been treated fairly and with respect by everyone. I particularly like working with Jason, who is both professional & friendly - I feel like I have a personal connection.

By Paul | 9/6/2019
Very helpful and professional crew here! They picked out best tires to meet my needs and budget. I returned a couple of days later to try an oil change. The representative found a coupon to help with the price- very reasonable, they didn't try to up sell me any other services and they balanced the front (previously used) tires to help me! What a great place! Thank you, Big O-I will be back.

By Andrew F. | 10/20/2021
My service manager was very professional in explaining what service was needed for my truck and explained how long the service would take. I was very pleased with my service at Big O.

By Chris and Amanda Clark | 9/6/2019
Always a pleasant experience, especially with Jason!

By Grace L. | 10/20/2021
Every went well and they replaced my tail light without charging me for labor.

By Tina | 9/6/2019
Been coming to this Big-O for years and wouldn't change! Great service and trustworthy (which is most important).

By Bill Ikard | 10/19/2021
You guys are professional and your restrooms were very clean….whoever manages your store is a keeper!

By Raj | 9/6/2019
Everyone at the Lafayette Big O is always friendly and helpful and we know we can rely on them for all of our tire needs, and we do - whether its a flat repair or new tires, we know we can always trust them to get it done right and fast.

By Tony B. | 10/18/2021
The process took an hour and the repair was well explained to me.

By Alexandra | 9/6/2019
Friendly, efficient, comprehensive service and communication. Very happy.

By Mike D | 10/18/2021
Great operation in every way.

By Kim | 9/6/2019
They consistently honest and never try to sell me anything I don't neec.

By Michael Robertson | 10/16/2021
Quick and efficient. They were very clear on what the service was and how much it cost.

By Larry | 9/6/2019
Thorough tire inspections. Appointment on time. Finished more quickly than quoted.

By Renee from the Bay Area | 10/14/2021
I, Renee Rasens Medak have been going to Big O in Layette for many years, always happy with the service. They are very nice and helpful. They are talking good care of my 2004 Hyundai.

By Gardner | 9/6/2019
On time and budget.

By Ben | 10/12/2021
The shop was extremely busy with the approaching holiday travel, yet they found time to squeeze me in for a slow leak in my rear tire. These guys are the best!