
By anonymous | 9/6/2019
Always friendly, always prompt, always professional service. And good prices, too. What more can you ask?

By Will M | 6/3/2021
Very efficient. Good records on earlier car service. Clear explanation of reasons for repairs & cost.

By Gary | 9/6/2019
Always done on time and correct.

By Al S | 6/3/2021
efficient and friendly service. I am a very long time customer, and always feel the team goes out of there way to be sure I am satisfied.

By Anthony | 9/6/2019
Thank you!

By Andy n | 5/27/2021
Friendly service and timely & prompt time yo complete

By Pamela | 9/6/2019
I came in for a simple oil change and tire rotation and found out I needed a new radiator and a/c belts, etc. My engine had never overheated so I had no idea there was a problem. I was glad that they could order parts immediately and get me out by closing time at 4:30 pm on Saturday. They were very courteous and explained things well and I trust the work that this Big-O does on my car. I also like it that the employees have been there a long time so I recognize them and am not constantly dealing with a new person. I don't expect to be met at my car and the credit card applications are on the table so I don't need to be asked about that.

By Birdie | 5/26/2021
Easy to schedule appointment. Ready and waiting when I arrived. Came out to car when I arrived. Done on time. Easy checkout.

By Doug | 9/6/2019
Very professional , prompt and able problem solvers. No time wasted.

By JoeB | 5/26/2021
Friendly, efficient, and reasonably priced service

By anonymous | 9/6/2019
I go to Big O all the time in Lafayette Calif. all the time too of the line in car care

By Leslie l | 5/26/2021
Jason snd Chris very helpful explaining a few thing to me . I drive about 45 miles as the big o on Brentwood is terrible . Put air in my totes when I use nitro and asked me what kind of oil to put in !!! Really 🙀

By Scott | 9/6/2019
One of the last competent service options in the area. A well oiled machine, and it shows.

By SaraM | 5/25/2021
Have been going for years. Friendly honest staff

By Diane Cunnane | 9/6/2019
I came to have routine tire rotation since I was traveling to Tahoe in snowy conditions. I bought my snow/mud tires there and so this a great service. While there I had them change my wiper blades. I received excellent service with Ryan. I would highly recommend this Big O for tires as well as brakes and oil changes.

By Chris | 5/25/2021
super informed staff and very friendly.

By Monte | 9/6/2019
Great service! My rt front tire had a huge bolt in it. Your company repaired it quickly. Your service people were very courteous.

By Bob D. | 5/25/2021
tire had a nail in it. dropped off tire with associate. returned at scheduled time and they put the tire on and spare back underneath vehicle.

By anonymous | 9/6/2019
Ed and his team went above and beyond the routine oil change for my Suburban on Tuesday.With my permission, theywanted to further inspect the source of fluid on my radiator.Although no further problem was detected,they performed this extra inspection at no charge and provided a shuttle home so I couldwork from home.I truly appreciate their attention to detailand their 10 years ofservicing my truck that is running well at 262,000 miles. Thank you Ed, Justin and the rest of the team at Lafayette Big O!!!

By ADOLFO M | 5/24/2021
I WAS VERY PLEASED WITH THE ACCOMMODATION AND FRIENDLINESS OF THE FRONT OFFICE PERONNELS, THEY WERE VERY THOROUGH AND PROFESSIONAL IN HANDLING MY NEEDS AND OTHER CLIENTS NOT TO MENTION EVEN HELPED ME IN MY CROSSWORD PUZZLES!