
By anonymous | 9/6/2019
Made an appointment, car was taken withing three minutes after arrival. oil change and tire rotation done within 25 minutes. Totally professional and pleasant experience.

By DonN | 5/24/2021
Easy to set up the appointment, they had a record of my previous tire purchase and everything was done on time

By anonymous | 9/6/2019
One is completely at the mercy of an auto repair/tire shop, but I have found Big O Tires in Lafayette, CA completely trustworthy. Refreshingly, they often recommend that no additional work be done at the time. And they go above and beyond to be accommodating.

By Peter G | 5/22/2021
finished job quicker than expected. Easy in and out.

By Walter Selby IV | 9/6/2019
I love this Lafayette store and team. I've been coming here for around 10 years, I've purchased multiple sets of tires and oil changes.

By Lafayetter | 5/22/2021
Prompt, looked for alternatives to expensive new wheels, called me to schedule appt., obtained wheels sooner than expected

By Vicki Ghulam | 9/6/2019
Our family has enjoyed decades of expert and honest service for our family and commercial vehicles. The team makes us feel appreciated every time, and we feel well cared for. Thank you, Big O Team!

By Fast Lane | 5/21/2021
I have been a customer for more than 1 30 years. Always very satisfied.

By Barbara | 9/6/2019
I have taken my cars to Big O in Lafayette for years. They are knowledgeable and I trust them.

By John H. | 5/20/2021
I got quality tires at a fair price. The job was done while I was at work so my time commitment was minimal. Good advice.

By anonymous | 9/6/2019
I can't say enough about the quality of Customer Service, and the ability to get the job done at short notice.

By Irma20 | 5/18/2021
Friendly efficient service

By anonymous | 9/6/2019
Brought two cars in for two very different specialized tire and alignment needs. Both vehicles were evaluated, options discussed, estimates given and appointments for work discussed. When vehicles were brought in for the work to be completed, service was efficient and completed as promised. Highly recommended Big O store location.

By Anonymous | 5/18/2021
Ease of appointment and timeliness if repair

By Gary | 9/6/2019
Ed and his team always do a great job.

By Dadof2 | 5/18/2021
Chris Olson booked my oil change. He also let me know we would maybe need new brakes. He gave me my quote and let me bring the car in early in the morning.

By Chris | 9/6/2019
Great service, on time, friendly staff.

By LJ D | 5/18/2021
Dropped tire off for flat repair. Service completed in less than an hour. Really quick work, thanks guys!

By Cindy | 9/6/2019
I came in with a flat tire and they fit me into their overpacked schedule within a few hours. Couldn't be more impressed!!

By Old Convertible Driver | 5/17/2021
We had no appointment but took a chance on dropping the vehicle at 8 a.m. I received a call that the part would not come in until afternoon and the car would be ready later in the day. An hour or so later, they called to say the part came in early and the car was ready. Can't beat that!