
By anonymous | 9/6/2019
As always - quick in and out, and good advice on another needed service that would prevent my tires from wearing out prematurely.

By Fred K | 5/5/2021
Great customer service

By anonymous | 9/6/2019
Need a place where you get great service from a terrific staff and know that your car is being thoroughly taken care of? If so, this is the place for you -- and your car!

By Nate O. | 5/5/2021
Lafayette,CA BigO is great community resource. Thank you to the Owner of this location. We are in good hands. Don’t change a thing!

By Karen | 9/6/2019
Routine oil change and tire rotation including multi-point inspection completed. After discussing the vehicle's "watch list", Ed Anderson completed a more thorough evaluation of the watch list as requested. Thank you for the extra attention to detail and advice.

By Anonymous | 5/4/2021
Great service.

By Lawrence | 9/6/2019
As usual, all was good. Was thrilled to get a tire repaired instead of replaced.

By Cale | 5/4/2021
Ed and Jason are always very helpful. They are busy but always find a time slot to help us.

By Bill | 9/6/2019
They fixed my flat tire with a BIG smile!!!!

By Nancy W | 4/30/2021
Appointment made easily. Quality tires put on with alignment also. Was told it would be done at 3. It was ready at 2:30

By Barbara Lillich | 9/6/2019
Really great experience I will never go back to Costco

By Bill H. | 4/30/2021
I have been a Big O customer for 20+ years for both of my cars and very satisfied with service and reasonableness of prices.

By Rebecca | 9/6/2019
I've been going to Lafayette Big O for several years. They are always professional and courteous. I wouldn't go anywhere else for tires.

By Justin | 4/30/2021
The Big O in Lafayette must be the best location in the world. I can imagine it getting any better for service, results, and speed. That crew is simply the best.

By Barbara Winter | 9/6/2019
I will have to drive my "J30" for awhile to know if work re. Alternator replacement is A OK. As long as my car keeps running well I will be very satisfied. Ryan took good care of me and thanks to Matthew for driving me home . Barbara Winter

By Jordyn V | 4/28/2021
The guys at Big O are great! Efficient, friendly, and communicative. I got my oil changed yesterday and they were so fast! A couple months back I got some new tires, and they made the process so easy. I need two more tires here soon. I will definitely be coming back to Big O in Lafayette.

By Kurt | 9/6/2019
The fellas at Lafayette are straight professionals. Ed & Chris were more than average in their knowledge and abilities. I would/will recommend BIG O in Lafayette to anyone in need of tires. Kurt Frahm.

By Diane R | 4/26/2021
It was very easy to make an appointment for a tire rotation. The friendly customer service representative greeted me immediately. Took care of the job while I waited. Also provided me with a quote for tires for another vehicle. I received outstanding service.

By Mark | 9/6/2019
They got me in when they were already full for the day and stayed late until the job was done. Ed the owner obviously takes pride in his shop and the services it provides.

By Doug from Orinda | 4/26/2021
Easy and very efficient. Good communication