
By Mary | 9/6/2019
The service guys were professional and very helpful. They pulled my car in right away and replaced my battery within 20 minutes.

By Bill H. | 4/13/2021
There was a problem with front end shimmy, and Jason at Big O identified the source of the problem and asked me to come in. His crew checked it out - problem solved

By Suki | 9/6/2019
Good Job!

By HarveyP | 4/10/2021
Good people provide good service

By Cindy | 9/6/2019
As always, the best service!

By Cam G | 4/10/2021
All the employees there were very helpful especially Ed. I was in dire need of new tires and he made it a priority to schedule me an appointment and order the correct tires for me by the next morning. He also explained in great detail different features and the science of tires which I really appreciated.

By Joyce | 9/6/2019
Ed is very flexible and accommodating. Matthew's ride to and from my home was safe and pleasant. Of course, car expertise is always tops. Everyone is very patient with Seniors....I appreciate that.

By Bw | 4/10/2021
I’ve been doing business with big O for over 35 yrs and I keep coming back. So you can believe me when I say I’m Satisfied

By Jim | 9/6/2019
One of my tires developed a slow leak. I called Big O to ask if I could bring the car in, and wait while it was being fixed. No problem! I appreciate the attention I was given, and in about an hour, I was on my way.

By Pat W | 4/9/2021
Personalized service with highly competent and experienced salesperson.

By Don | 9/6/2019
Quick and courteous service by the service advisors.

By gary L | 4/7/2021
Always great service.

By Sarah | 9/6/2019
Everyone was very helpful with getting my flat repaired, oil change and thy were very understanding of us running late to pickup the van because of traffic. Overall very pleased!!

By JLloyd | 4/7/2021
Communication was good and they were fast and professional

By Les | 9/6/2019
Quick and professional service. Would recommend to anyone.

By S. O. | 4/6/2021
Always greeted in a friendly, professional manner. Work to be done explained clearly. After work was completed, service rep went over what was done, and mentioned upcoming things to be aware of.

By Katrina | 9/6/2019
This Big O location is the best. They know what they are doing, friendly and professional. Been going here for years and will be for years to come. Thanks!

By PJS | 4/5/2021
The guys are courteous and friendly. As well as straight shooters, no BS.

By Corey | 9/6/2019
as always, Big O Lafayette has outstanding service and prices. great group of people.

By G Money SF | 4/5/2021
The well-kept Lafayette location operates like clockwork. Appointments, follow-up and service delivery are all seamless. It is in an exceptionally safe community that's easily walkable to my home and a bit over a mile from the BART (metro train) station, so I don't need to coordinate transportation or wait around. The team provides reasonable maintenance recommendations without gratuitous upselling. Its an all-around excellent establishment.