Big O Tires

Courteous, on time and thorough.

I called in the morning, needed to tire. They didn’t have it in stock, but were able to get it that same day and put it on my rim. Very happy with the big O tires there in Lafayette California.

Jason is the very professional and knowledgeable. He is one of the main reasons we come back to Big-O in Lafayette for all of our vehicle needs. His customer service is impeccable.

Everyone at Big O Tires is always nice, and will take the time to talk through the options / what’s best for my vehicle.

Big O Tires went above and beyond for us this time!!! My husband had an important meeting in Tahoe and needed snow tires that were being shipped from an out of state supplier. Due to massive storms there was a delay in shipment but my husband needed them in order to get to Tahoe for a meeting. So, someone drove out to Benecia on their day off to go to the loading dock and see if our tires had arrived. The tires were then pulled off a truck and driven back to Big O. Once in Lafayette, our tire lock was not in the car so Big O drove our car to Porsche to get them unlocked. They then went back to Big O and installed the tires. This was above and beyond and we are truly grateful. Excellent work!!

easy booking, easy drop off easy pick up happy customer

the guys are great!

Reliable tire service

Shuttle pick up a difference maker.

This was a maintenance issue. One phone call for parts, a text, an appt and a fix. Great service. Ed takes good care of me.

They pointed out a leaking shock and recommended getting it replaced. Under warranty by dealer

Excellent customer service. Knowledgeable

Jason helped me, he was great and provided excellent service.

I came in needing a new tire. I did not have an appointment. The associate at the desk (Ed?) (Owner/Manager) was very accomodating. He told me that he would try to fit me in! My total wait was less than two hours.

Always professional - prices are competitive. If you book your appointments in advance you are always seen and receive your service on time. Staff is friendly and knowledgeable, especially Jason.

Great service.

They had to order a special part for the rear wiper. It came in a couple hours!

All around a good, fast, efficient and friendly visit.

good price, service, knowledge.

The guys working were so nice and helpful. Really went above and beyond to take care of me and look into the problem then explained the problem to my husband in the phone. I've been to other Big O Tires and they were not great like this.