
By Susan | 10/23/2019
Efficient

By Jeff V | 11/9/2022
I had a flat tire (for tires purchased at Big O) and they fixed it promptly at no cost to me. I’ve bought all my tires from Big O for years, and the service is a big part of the reason.

By Jeff Goodman | 10/23/2019
I always receive great service at this store. I came in with a flat tire which was repaired in a timely manner. The customer service reps are always friendly and knowledgeable about their products

By Jvlpc | 11/7/2022
Long time customer, professional team , and very friendly!

By Anthony | 10/18/2019
Jason and the entire crew are always a pleasure to work with

By Peter D | 11/3/2022
Friendly, professional customer service. Text reminder sent about my appointment. Post appointment review of the service was thorough. I've been servicing multiple vehicles at this shop for years for a reason: quality service, no games or BS, total pros running the shop.

By Ray | 10/18/2019
I was anticipating an expensive repair bill for a tire that had been punctured by a large piece of metal. Your staff was able to repair the damage for a small fee and off I went. Phewww!

By ScottF | 11/2/2022
Technician had difficult programming my new TPMS sensors but stuck with it and they work great

By Gary | 10/14/2019
Always professional; and timely.

By Arthur M. Murray | 11/1/2022
I arrived at 5:30 pm........Closing time Ryan delayed his close up duties for 15 minutes to help me Its Halloween eve ....I am sure he had places to be The next day i dealt with Chris......all good also Ryan and Chris are the BEST\ Also Ed Anderson doesnt have to be there to get GREAT SERVICE......his team know how to make it happen!!

By Renee | 10/9/2019
Joel was awesome Thank you for great service as always

By Anonymous | 11/1/2022
Our car run well under their care and they often have good advice and suggestions about problems beyond their scope of work. Sometimes they fix minor things for free. I trust them

By Joshua Strang | 10/9/2019
HONEST! I brought my car in for service as I was having transmission fluid leaking. They could have taken the job and charged me a lot of money, which I was expecting to pay. Instead, they inspected the problem and advised me that it should be covered under my warranty. They were right! It was covered. Because of their honesty, I am now a customer for life and will definitely send referrals. Thank you!

By Larry from Moraga | 10/31/2022
Super great friendly staff quick fast service and free coffee ☕️😊👌

By Roberto | 10/8/2019
Been dealing with the Lafayette big o for years and never had an issue with them. They are always very helpful and do install parts that you buy yourself. There are some shops that don't install customer provided parts and you usually have to find a specialty or custom shop but not Big O. They put in hard work and get the job done. This big o is always really busy and I see why.

By RobW | 10/28/2022
I received the service I expected in the time I expected. I’ve brought my vehicles here for over ten years and have never felt misled or short-changed. I’m bringing my car back next week to replace 3 tires with extremely low tread, and I’m confident I’ll get the same high quality service.

By Charlotte | 10/7/2019
Really trust Big-o and the team there. Jason is always so incredibly helpful and knowledgeable. A real professional. Thanks.

By Cj | 10/27/2022
Great people and service

By Behnoosh | 10/6/2019
I had a good experience with my visit.

By Stephanie | 10/24/2022
Always receive courteous service. They are professional, knowledgeable, and prompt. Couldn’t be more appreciative of the time they take to help everyone with their car problems. This BigO Tires location is the best!