By Johanna | 9/6/2019
Great people, management and technicians. Best of all, they are right here in Healdsburg!
By Gabi B. | 9/6/2019
Roberta was the sweetest and the nicest person in the business that who has helped my family and I, she was very helpful and made sure if I needed anything at all they could help me. They would never scam you into anything you don't need and will help you prioritize if you can't get everything they tell you that you need. They are the best and I will definitely be going there forever now!
By Jackie | 9/6/2019
Always my champions! Helpful and kind to me and my family. Good jokes, too.
By anonymous | 9/6/2019
I've used the Healdsburg Big-O almost exclusively for the last 10 years and can't say enough positive things about the service I've received. Sometimes the prices are a little higher than other places (i.e. Walmart, Costco, etc.), but when I add up all of the things they do for me for free that they could easily charge for, I know that I'm getting a great deal overall. The guys there are knowledgeable and always courteous and my visits always end on a positive note! I wouldn't hesitate to recommend them to everyone.
By Gia | 9/6/2019
The service is always excellent at this location and the staff is very friendly
By Teri Russ Freudenburg | 9/6/2019
THE CENTER CAP WAS MISSING AND 1 NUT COVER MISSING i CALLED YESTERDAY AFTER I SAW THEY WERE MISSING AND THE GUY SAID HE HAD THEM THERE AND WAS GOING TO PUT THEM IN HIS DESK FOR ME TO PICK UP LATER i WILL BE THERE ON THURSDAY TO GET THEM WHEN I GO TO UKIAH TO THE APTS. WHY DIDNT I GET A CALL ON MONDAY AFTERNOON WHEN YOU GUYS ALREADY KNEW THAT THEY WERE STILL AT YOU STORE NOT INSTALLED/? GREAT PLACE AND SERVICE BUT SOME ONE DIDDNT FOLLOW THROUGH.
By Stephanie Villegas | 9/6/2019
The two lady's that helped me upfront were kind great customer service overall:)
By Liz | 9/6/2019
I had 3 new tires installed. Due to a traffic accident, the truck delivering my tires did not show up. They were very apologetic and scheduled me in the next day. Very good customer service.
By Tamera | 9/6/2019
Amazing customer service! I felt totally taken care of by Rick and his team.
By anonymous | 9/6/2019
I have used our Healdsburg Big O for years now and am always amazed at the courtesy, timely service and great prices, they do all car repairs.Stopped going to dealership for repairs once I found Big O
By Doug | 9/6/2019
Roberta was so nice and really made me feel welcome. My first time using Big-O for other than tire-related work, and I will definitely be back.
By Sophia | 9/6/2019
Had my car towed in after hours. Roberta contacted me early next morning on status on what needs to be done, and kept me informed on progress through out the day since I was coming from far away to pick it up.
By anonymous | 9/6/2019
I own shop I take my stuff I can't do to them for shake downs or alignment great people and always helpful at this big o
By Robin | 9/6/2019
I had the pleasure with talking to Josh when I had a service appt with my car. He was very nice and explained everything I needed to know about my car. Everyone who I have contact with at Big O have been nice and knowledgeable. No complaints with me.
By Laurilla | 9/6/2019
I had no appointment, yet was given immediate attention. My car was diagnosed quickly and a needed part was ordered. The total time was about 15 minutes.
By Karina | 9/6/2019
I always bring my SUV to the Big O in Healdsburg because I can trust them to be honest and efficient.
By Rick and Cathy | 9/6/2019
Thank you for your wonderful help with my problem tire! Roberta is so friendly and remembers us and our car every time. You have an excellent business.
By Gadd-Coster | 9/6/2019
Always customer service oriented- I have been using this company for several years and have not been disappointed by the service
By Skip | 9/6/2019
Two warning lights were on, so Roberta got me right in; the team found all the issues; repaired them; and got it done. Always excellent service. Thanks!
By Dawn | 9/6/2019
Definitely exceeded my expectations. I was impressed by the professionalism and friendly, courteous service. I was towed in in desperate need of replacing 3 tires. You got me in even though you were so busy so I could get home to Lake County. I will definitely be driving from Lake County to have my car serviced at your shop. That's how impressed I was with everything you did for me.