By Jeanne | 12/13/2019
Drove me where I needed to be twice.
By Prabha P | 2/19/2024
Good people there
By Ivon | 12/9/2019
Cody and Victor were very helpful!
By Gilbert Sotelo | 2/16/2024
Ed salesman was a real good help I really appreciate him. He helped me a lot and everything I need it got new tires.
By Ingram | 12/2/2019
Victor and his crew always give us great service! But what stands out right now is my father needed his car serviced ASAP the day after thanksgiving and they got him in and back on the road quickly. He was also very happy with the service he received. A great local shop!
By AlexisL | 2/13/2024
The associates there are great , the services are great. I have had only positive experiences at this Big O Tires and wouldn't go anywhere else
By Robert | 11/22/2019
Great Staff! Great Service! Vehicle done within time frame given - even a little earlier. Very satisfied. Won't use the other guy...wouldn't even give me a quote on my brakes..wouldn't even put brakes on my vehicle. hmmmm they lost a customer and YOU gained one!
By PVID | 2/6/2024
They solved an unconventional tire / rim problem.
By Randy | 11/18/2019
I DEF they will come back again
By Kat F. | 2/6/2024
The ease of explaining my problem, and the fact that they listened period that was extremely rare for most mechanics I’ve been to. Everything was explained in detail in terms that I could understand.
By Jeanne | 11/5/2019
Always appreciate everyone's willingness to help out whether on the phone (sorry for the calls re my keys this time) or at the store....especially Jesse the last few times...driving me where I need to be and discovering something that didn't sound/feel right with the car when he picked me up.
By JonL. | 2/5/2024
Customer service was great. The cost was not. Seemed a bit expensive.
By Mccarty's | 10/23/2019
Everyone at Big O are Very helpful. They fit us in every time we need work done. Pick up and deliver vehicle's to us.
By Erica | 1/26/2024
Ed and Rob where super nice! Explained in detail, kept their word on when the vehicle would be done.
By Araseli | 10/17/2019
Fast and professional
By Beth L. | 1/23/2024
They were able to get me in the next day. Oil change and inspection of tires and brakes was just a few hrs so went back to work and got my text vehicle was ready. Rob Haskell and Victor were friendly and helpful. I will keep going back as I feel they take care of my vehicle.
By Niaz | 9/23/2019
Love the customer service
By GRANT M | 1/18/2024
The employees at the Ukiah Big O always do a wonderful job. ED in paticuler treats us really well. I will return for every tire service and oil change.
By Michael | 9/6/2019
Service was great. Could not find the car after service was done until I asked a serviceman where it was.
By N. Sartain | 12/30/2023
I had a vehicle towed in for a flat tire. A second one in 4 days. They had to fix it. I was missing work . Had to provide employer a copy of receipt . Worked 3 hrs. They got my problem fixed fast