Big O Tires

It is was a good service .It was a good experience

Ed salesman was a real good help I really appreciate him. He helped me a lot and everything I need it got new tires.

Always willing to squeeze me in at last min notice no matter what the issue with my car is. I'm able to drop my car off and get brought to work which makes it convenient to have my car worked on. Overall amazing customer service and very knowledgeable.

The associates there are great , the services are great. I have had only positive experiences at this Big O Tires and wouldn't go anywhere else

Always do a great job and the staff is very friendly...

They solved an unconventional tire / rim problem.

I called for a tune up quote and received a call back within a hour. They were able to finish my complicated tune up in one day! Called to let me know what was going on along the way too. Super great customer service in the office and great work on my SUV guys!!

The ease of explaining my problem, and the fact that they listened period that was extremely rare for most mechanics I’ve been to. Everything was explained in detail in terms that I could understand.

Big O Tires in Ukiah, CA has exceeded my expectations once again. They provided excellent service. The only repair shop I will go to is Big O in Ukiah.

Customer service was great. The cost was not. Seemed a bit expensive.

My car broke down after hours and was towed there. I left my key and called the next morning. Since I was from out of town they looked at my car and was able to give me answers by early morning and had it fixed by end of day! Very prompt and friendly and realistically priced. So grateful to be back to normal so quickly.

Ed and Rob where super nice! Explained in detail, kept their word on when the vehicle would be done.

Their service was awesome and fast! I will definitely go back.

They were able to get me in the next day. Oil change and inspection of tires and brakes was just a few hrs so went back to work and got my text vehicle was ready. Rob Haskell and Victor were friendly and helpful. I will keep going back as I feel they take care of my vehicle.

K

The employees at the Ukiah Big O always do a wonderful job. ED in paticuler treats us really well. I will return for every tire service and oil change.

100

I had a vehicle towed in for a flat tire. A second one in 4 days. They had to fix it. I was missing work . Had to provide employer a copy of receipt . Worked 3 hrs. They got my problem fixed fast

This will be my second time I have ever taken time to write a review on any website for any company, and this is the second time I find myself writing a review to celebrate the superior and incredible service Big O Tires of Ukiah has given. This time I am not writing this about them fixing my car but for the amazing kindness they showed my sister and her family who came out from Utah to visit. We had planned to go to Montgomery Woods to show the beauty of our area to my niece and nephew but found out on the way, they had a nail in their tire. Without hesitation I told them that we should go straight to Big O Tires and they would handle it. My brother-in-law who works for Tesla Motors rolled his eyes when I told him Big O Tires here in Ukiah works wonders and could help us out. He was speechless when without a blink James said he could fit us in and have it fixed in less than an hour. Even more so when we returned less than an hour later to be greeted by James with the keys in hand and the tire fixed...saying there was no charge because we were part of the Big O Tires family! Once again I can't say enough about what it means to have a local business that not only does incredible work but does it honestly, with integrity, and makes you feel truly cared for. Not only do I recommend coming here for all your automotive needs but to come to a place where a team values their community, workmanship, and customers in always going above and beyond! I will always trust Big O Tires as my family made it safe and sound back to Utah with many great memories...one of those being the kindness given to them by your team. Thank you for coming through as always, you are awesome! Kristian

Every was professional