By anonymous | 8/16/2015
Victor and his crew try very hard to please.
By Kevin G. | 2/7/2023
Totally understood what I wanted and was very professional. I really enjoyed the experience.
By anonymous | 7/15/2015
great folks, great ties
By Benjamin D | 1/31/2023
The staff at this facility is highly trained and always professional and courteous.
By anonymous | 9/6/2019
MR.: good work and on time.
By Rocks_nStuff87 | 1/19/2023
Called and got my truck in and serviced quicker than expected. Thanks.
By Carl from Indianapolis | 9/6/2019
Jessie and the other guys at the shop couldn't have been nicer or quicker when they repaired and reinstalled a flat tire on our rental car. If we lived where the shop is, they would have 100% of my business. I will make aure to use Big O in my hometown of Indianapolis, and just HOPE that they live up to the standards of the Ukiah location!!!
By What | 1/11/2023
Quick and Ed was so nice
By Tara | 9/6/2019
My car is driving like its new again! THANK YOU!
By Andrea D | 1/7/2023
Fast and efficient
By Sandi | 9/6/2019
I was pleased with working with James, He gave me a quote on the phone in the morning and was able to get my car in about 2 hours later and was able to pick it up in the afternoon. The price was very comparable and James was very friendly and helpful.
By Becca S. | 1/6/2023
Ed was extremely helpful and knowledgeable. 10/10
By Dan | 9/6/2019
When you spend $1000 on a set of tires, it should include a free alignment check, or at least we offered the option. I assumed it would be done and now have to set up an appointment..
By RB | 12/30/2022
Highest quality of customer service from Ed, Victor and Rob
By anonymous | 9/6/2019
I have had the opportunity to use their services several times this month and they always make me feel that my business matters.
By Janice | 12/29/2022
Knowledgeable and friendly
By anonymous | 9/6/2019
I brought my car in to Big O as I have many times in the past when there was an issue.The service light indicating the car was overheating had come on.Although they discovered that the coolant was low, they could not identify why and were unable to locate any leaks in the system.For adding coolant, I was charged $116.Without having to take anything off the car, do any repair work, or replace anything, it seems like $116 was a little high for the service.
By Jcl | 12/28/2022
Great owner and great staff
By anonymous | 9/14/2019
I was charged for work I didn't need done .The day I went in I was quoted a price for what he thought the problem was and then the next day he discovered the real problem and charged me for both. I didn't need the camber adjusters the ball joints were the problem. I also went in for tires and was told he couldn't find any my size. I had to drive away on very dangerous tires. After all these years as a loyal customer this is how I'm treated
By Jimmy D | 12/23/2022
Had the tires in stock that I needed, in and out quickly.