By Marlyn | 9/6/2019
I am a long time customer.
By Anonymous | 1/20/2022
Friendly courteous service. Quality work.
By Anthony | 9/6/2019
Likes always, the staff at this location are the best. Very very sincere, helpful, and trustworthy. Time and again they have had the chance to take advantage of my lack of car knowledge and never have. Thank you!
By Anonymous | 1/19/2022
I appreciate the honesty and clear answers re: any issues.
By Phillip | 9/6/2019
Always friendly and professional service.
By Dennis C | 1/19/2022
Very friendly and quick. The employees are very nice.
By Mary | 9/6/2019
Since I'm not a mechanic I'm not qualified to rate the quality of service or knowledge expertise as excellent. However, when there is a problem I receive an explanation of what broke and what the part does. I ask a lot of questions and all of them are answered respectfully and with patience, this is very appreciated. When I've had to come in for other situations that don't require a service but do require attention, I'm dealt with the same respect. I've stayed with Big O for this reason and although I recently moved to Chico, I was in town and came back to EDH for my rotation (where a poor alignment was confirmed to me and it was fixed). When I need tires, I'll be back. Thank you.
By Steve | 1/19/2022
Great, capable crew.
By Mike | 9/6/2019
I have known Chris, the owner, for over 20 years now. I always bring my vehicles to him for tires, brakes, and other services. He knows me by name and his staff are very friendly. I highly recommend taking your vehicles to him for the Big O experience that Chris offers.
By jbayless | 1/18/2022
same great service as usual
By Steve | 9/6/2019
I had a nail in my tire. I came in and they checked it out and fixed it in a timely manner. The service was perfect.
By Anonymous | 1/18/2022
The specialists always point out repairs that are needed with out breaking the bank beyond what car is worth. We have fully paid cars that we maintain to stay road worthy.
By Jody | 9/6/2019
I have been going to this Big O for years, the guys are wonderful and always take great care of me.
By Dave W. | 1/17/2022
Alway the best of care here in El Dorado Hills Big O
By Paula Adams | 9/6/2019
Chris is amazing. Even when he's helping other customers, he always acknowledges me by name and remembers my car's history. I would never go anywhere else for servicing unless it's something that his shop doesn't do.
By Joe | 1/11/2022
great customer service and they are fast
By Larry | 9/6/2019
I have always received great service at the El Dorado Hills Big O store. Everyone is committed to provide excellent service and the best products for each customer.
By Eric | 1/8/2022
Easy check in. Told them no hurry. Done in 2 hours - 2 hours before I expected. Great service.
By Amber | 9/6/2019
Always friendly and professional
By Roland A | 1/7/2022
I have been a Big O customer for a lot of years and Chris, the owner, and his staff have always been professional and do a great job.