By Mike | 9/6/2019
I've been going to this Big O for slightly over 20 years now. Chris, the owner, has always treated me well. I consider him to be an good friend as well as a business.
By anonymous | 2/18/2021
Love this Big O! Jonathan and Chris always take great care of us!
By Jim | 9/6/2019
Eli did an excellent job of finding the right tires and getting them installed quickly. I always go to Big O, and so does my wife with her car.
By Anonymous | 2/16/2021
Always great customer service since I've been there twice to tire rotation and balance every seven months.
By Cheryl | 9/6/2019
always great customer experience in El Dorado Hills. The staff is great!
By Satisfied Customer | 2/10/2021
Chris, the manager, helped me to chose a set of tires of which I am very pleased. Chris is a true gentleman. All staff members were friendly and knowledgeable.
By Andrew Benjamin | 9/6/2019
Mike was outstanding. Very professional, honest, kind, and knowledgeable. Correctly diagnosed a poor battery connection on my 99 Tacoma when the tow company thought it was the starter. Even gave me rides half a mile away to work. Very relieved to know we have a great honest mechanic in the area
By Mike H | 2/9/2021
Dropped my tire off for a flat repair/plug. Done in 1.5 hrs. Tried to pay extra $5-10 to help with margin but they wouldn't take it. Super glad I didn't have to buy a new tire (or 4) and service was as quick as could be expected. Will shop Big O 95762 first when it is time for new tires. Decent customer service is hard to find nowdays, this was great! Thank you!
By Travis | 9/6/2019
Best place for routine maintenance in EDH. Wouldn't trust anyone else.
By Walt S. | 2/8/2021
Friendly professional service, reasonably priced.
By Bill Rose | 9/6/2019
The team at Big-O in El Dorado Hills is always helpful and provides excellent customer service. I am always treated fairly and feel confident that work done on my vehicles is done correctly.
By Michael A | 2/6/2021
I brought 1 flat tire to the store for repair. I arrived just before closing and hoped to pick up the next morning. The next day I received a call explaining it was not repairable. I agreed to purchase a set of 4 tires but now being stranded at home would need one of the new tires mounted and delivered to me at home so I could then bring my vehicle in to install the remaining 3.
By Ian | 9/6/2019
I am not sure how you all do it, but every visit is better than expected. Even with a simple tire rotation, you go that extra mile and alert me to a potential warranty repair need. Many thank to the entire team. You folks rock!!!
By anonymous | 2/2/2021
Great service. They took me in right away and fixed my tire.
By Lesley | 9/6/2019
Awesome work, friendly and fast service
By EricL | 1/26/2021
Arrived right after closing time and was still welcomed in and able to drop my car off for some maintenance the next day. Great communication and service.
By Powell | 9/6/2019
Great
By Garth H in EC | 1/26/2021
Every time I go to Big O, I can count on the staff to be friendly, honest, and efficient. What more could anyone ask for. I went in without an appointment to see if I could get my windshield wipers replaced. I was in and out in less than 10 minutes, at the cost of the wipers. Can't beat that for service.
By William Hughes | 9/6/2019
As usual, the staff, management and service are at the top of my list for maintenance , repair and product quality. These are the reasons that I have been a repeat customer for over ten years. Thank you for maintaining this standard of excellence! Bill Hughes
By Anonymous | 1/26/2021
customer service was impeccable and now a days you don't get this king of service i will never go anywhere else