
By anonymous | 9/6/2019
Big-O always provides great customer service. They don't sell you on things that don't need to be done. I went in not knowing if I needed brakes, tires or both. Thank goodness I only needed brakes this time. Thank you for your honesty and quick service!

By Dave Keneller | 12/6/2019
Your front counter staff is exceptional: friendly, knowledgeable, can committed to providing good service. Your mechanics do a thorough and competent job. Nobody like attending to car maintenance, but it's as pleasant as it can be at your dealership. Also, I don't need to be greeted at my car, offered a free alignment check, or another credit car opportunity.

By Mary | 9/6/2019
I came in for an oil change and Eli helped me. Then my daughter came in and Eli noticed her tires were low and needed air. She also needed an oil change. One of her tires needed replacing, and he was very patient and helpful in getting my daughter what she needed. She will be traveling to Philadelphia, so I was wanted to make sure that her car was in good shape and her tires were good. I truly appreciate the help and kindness that he showed to us. Your store has never let me down. Thank you.

By Sharp Claudia | 11/21/2019
Chris was right! I didn't need new tires I just needed alignment. Thank you that did the trick!

By anonymous | 9/6/2019
great service price was fair love the tires our third set

By Don | 11/14/2019
For front brakes, turning all brake rotors, tire rotation and oil change, Eli commited to end of day completion due to uncertainty of getting GMC pads, but finished earlier so that I could pick up the car at noon.

By anonymous | 9/6/2019
I always bring our van here, and they always provide great service. They treat us like family here. They are honest, fair, and thorough. Will keep coming here, whatever car we own!

By anonymous | 11/14/2019
Big O always does great work for me

By anonymous | 9/6/2019
I was there last week they are always so helpful and friendly I've been going there for a long time and will continue.I've started bringing in cookies for the guys to show them they are appreciated

By Daniel | 11/13/2019
service excellent as usual

By Sean | 9/6/2019
I have been doing business with big o in el dorado hills for years. They always have great customer service, fair pricing, and are honest about the work that needs to be done. I would highly recommend them to anyone

By Ups | 11/12/2019
great customer service fixed my problem fast and got me back on the road

By Pam | 9/6/2019
It is always a pleasure coming in the store. Marty and the guys are always so helpful . You guys have awesome customer service!!! Pam Zoellner

By Brian | 11/4/2019
Staff was very friendly and helpful. Great communication regarding the status of my vehicle throughout the day.

By anonymous | 9/6/2019
Best service I've had in automotive maintenance. Friendly, reliable, honest, and trustworthy. Highly recommend.

By Carl | 11/1/2019
The service is always good and the people are always friendly. I only go to Big O in El Dorado Hills for my related needs. I do recommend them to others.

By John | 9/6/2019
Chris and his team are always ready to help no matter what the circumstances be it a flat or the need for a set of tires. I haven't seen a problem they can't handle. Their pricing is always reasonable.....

By Dan | 10/30/2019
Great product knowledge and service!

By anonymous | 9/6/2019
Super price and service. They do both my cars for tires, oil change and alignment

By Sandy Simmons | 10/29/2019
Thank you so much for "fitting me in" and getting a new battery installed in my car in such a timely manner!