By Richard Christensen | 9/6/2019
I stopped in without an appointment and was greeted by Dan who knew right away what was wrong with my brakes. He arranged for the repair and gave me a ride home. We had a short but interesting conversation. I called back a couple of hours later and the job was already done. I am happy with the service and will continue to use your company for tires, alignment and brake service when needed.
By anonymous | 9/29/2019
The staff at Big O Tires in El Dorado Hills are always professional, courteous and very customer focused.
By anonymous | 9/6/2019
I have used them many times last week the helped me get a great deal on a new set of 4 tires
By Mark | 9/24/2019
have had all my vehicles serviced with EDH Big O Tires and they have always treated me and other family members with courtesy and respect. Outstanding service! Thank you very much to Chris and his staff!
By anonymous | 9/6/2019
Great Staff, Fast Service and Positive Atmosphere.
By Larry | 9/24/2019
Great service
By anonymous | 9/6/2019
I came in due to a flat tire I had gotten. Mike was above and beyond for the moment we walked into the store. He was smiling, made small conversation about my baby, made sure to let the staff know I had a little one to keep it extra speedy. He broke down to me why I needed to get 4 tires instead of just 1, and even talked to my husband on the phone so we could make an informed decision. While I was there, a gentleman came in and had an issue which Mike also fixed, I did not hear the problem but the customer thanked Mike for his professionalism and for helping him out so quickly. I have 15 employees myself in the customer service industry and Mike is a true gem.
By Chris | 9/23/2019
This Big O location is great! Very high customer Service. Great job as always.
By anonymous | 9/6/2019
I live near a Big O Tire so I went straight there when I noticed I had a low front tire. Unfortunately, I HAD to get my son new shoes and pants for his first job and didn't have time to wait. There is a Big O Tire in El Dorado Hills, which is a short distance from Target. They gave me a safe amount of air to get me the short drive to the next location. Marty took care of my car while Dan took me to the shopping center. I finished my shopping, they picked me up at the front door, and returned me to my car which was ready to go. They didn't charge me a dime! Thanks for the chauffer and the mechanic, all at my service! I felt very pampered.
By Pam & John Wessling | 9/23/2019
Excellent service as always!
By anonymous | 9/6/2019
Great service. Fast and pleasant and they even had snickerdoodles!
By Ian | 9/23/2019
Great experience yet again. Thank you again for providing the excellent service.
By anonymous | 9/6/2019
Almost 20 years of service for my family. Chris and the team are great
By Elizabeth | 9/23/2019
I received professional , caring, and quick service from Chris and his team. He runs a very well trained and organized shop! Everyone is especially helpful and friendly . Thank you Chris for your time , concern , and especially the explanations regarding my cars problems, so I could make a good decision.
By Brooke | 9/6/2019
Best customer service!!! Everyone is very knowledgeable, honest and reliable. Very convenient for me since I work across the street!
By Paul | 9/20/2019
As always, I was given a friendly welcome and provided with excellent, timely service.
By anonymous | 9/6/2019
Had a run in with a curb took my car in and they checked it. I was good to go. No damage, but you gave me peace of mind. THANK YOU!!
By anonymous | 9/19/2019
Prompt service with no surprises. Long term Big O customer.
By anonymous | 9/6/2019
The crew at this BigO is great! I have been a customer since they opened and they have only gotten better!
By Joe | 9/16/2019
Have always been satisfied with this particular Big O store. Tires, alignments or any of the other services available I have no complaints.