Big O Tires

My tires wore out way earlier than warrantied, and big o took care of me! I got four new tires for a lot less than sticker price, saved me about $300.

Everyone was very helpful.

The store in El Dorado Hills was only 20 minutes to closing time and still they took their time with me and my car. They went the extra mile!

Good service.

Big O EDH has outfitted 4 cars in the last 2 years with tires and wheels and numerous oil changes. They have always been thorough and do a wonderful job and their prices are very competitive. Marty and Michael have also assisted me and they are as professional as can be.

Always great service. We're long time, repeat customers.

Marti did a excellent job with the service we needed.

The guys did a great job, from the moment I drove onto the property through delivery of my car with the new tires and TPMS sensors, which seem to work flawlessly. I also appreciated the way the team worked with me on this purchase from my initial inquiry about the B.F. Goodrich tires I wanted for my Vette. We'll continue to use your shop for our cars and would recommend it to our friends.

The service representative greeted me as I was walking to the front door. Then had my vehicle on the rack within minutes, and was back on the road in ten minutes.

Excellent customer service as always from the team at Big O in El Dorado Hills. It's always a pleasure to go into the shop and have work done on my car as the team makes it a painless experience and they even make it fun. Great group of peeps to work with. Thank you!

Most people come to a tire shop or a car repair place because they're in a pickle and need something right away. This was the case upon a few of my visits unfortunately. The customer service at the El Dorado Hills, Big O is exceptional regardless. I had to get a hole from a nail in my tire slowly leaking air fixed, there was a long wait 45mins- hour because there were alot of cutomers that day, but the Service person Eli said he would make sure I was taken care of if I came back later, since I couldn't wait. I knew they would keep there word. They have done work on my Mustang and my Expedition and I will keep going back because the service people are honest and patient with everyone's needs from what I've seen. I was even offered a ride when I needed to get back to work one time. Only reason I gave store cleanliness a 4 may not entirely be the employees fault, customers tend to make a mess with magazines and newspapers and coffee cups etc.

This is my 3rd set of tires that I have purchased from Big O Tires and 2nd on my 2010 Chevy Silverado Z71. I always feel I get my money's worth when I leave their store. Eli McGlothin provided great advice for the tires I was looking for and when I decided on the Cooper Discoverer RTX 265/70/18 for my Silverado Eli had them ready for installation the first thing the next morning, I was home 90 minutes later. Great tread pattern and performance in the snow, great look and quiet too. I also purchased the extra 3 year road hazard warranty for extra piece of mind. No upsell techniques, just honest advice. South Lake Tahoe here I come. I would highly recommend the Big O Tires El Dorado Hills store to anybody considering purchasing tires or wheels. Great Customer Service and Great Value.

I recommend Chris to all of my customers at Smog King in El Dorado Hills. He takes great care of me and them. I always know whoever I send in is in great hands! Thanks Chris!!

Professional, courteous, and caring

James and the team were so helpful! James went out of his way to pick up my tires and have them at the store first thing in the morning so that I could make it to the Bay Area in time for my appointment. I received exceptional customer service from everyone at the store from the beginning to the end. I will definitely refer my friends and family to this store.

My experience was great!

I had oil change and tire rotation. very convenient

I maked 1 as best... great customer service!!! Thank you!!

Chris wrote up the work order. I told him to inspect the brakes, He advised me the brakes were in perfect condition and needed nothing. How often does that happen. I had the tries replaced at a fair price, great honest service. No up sell

Eli greeted me and got my paperwork done in just a few minutes I love my Big O AT Tires and especially love the Big O warranty that comes with them