Big O Tires

The team at EDH Big O always treat us like family. Excellent knowledge of product and services. Never tries to oversell us and makes sure we have the best products possible. We always go to Big O first!

I have done business with Big O Tires for many years. My experience with Chris and his staff has been very professional, and without a doubt, the best customer service. I would recommend Big O Tires of El Dorado Hills, you can trust Chris for your car maintenance.

Chris and the Team at Big O in El Dorado Hills do a great job. I took my FJ in for balance and rotation. Picked up the FJ and drove a few miles and noticed there was a vibration in the front end. Took it back, talked to Chris and they put it back on the rack and used a different balancing machine which identified that one of my tires was out of round. They took the tire off the rim, rotated the tire on the rim and re-balanced. Problem solved. Chris also answered my questions about the Big-O All Terrain tire versus the BF Goodrich. Chris's explanation of the rubber compounds, tire design and best performance environment for the tire gave me the information I needed for when my tires are to be replaced...will be buying those Big-O tires. Thanks Guys, Mike

Always great service and friendly help! Thank you.

I wouldn't think of going any where else when it comes to the up keep on my car. The staff at Big O El Dorado hills are kind, honest ant they truly know what they are doing.

I am so pleased I bought my tires from Big O in El Dorado Hills. Excellent service and exceptional support. They go out of their way to be helpful.

I use them whenever the need arrives! You should also!!!

I have all of my service done and tire purchases from the EDH Big O. They are knowledgeable and courteous. I came by this past Saturday because I had my brake pads replaced and the driver front was making an annoying squeak. I was hoping that I could get a quick fix, but was able to drop it off for a couple hours for them to take a look at. I somehow missed the phone call that my truck was done. I called them and they said it was ready to be picked up. When I got there the technician that worked on my truck had left for lunch and the notes on the tag were confusing and not related to the brakes. I was told it was fixed, but I left not confident that the problem was resolved. As I was backing my truck up, two employees came out and stopped me. It was the technician who had worked on my truck. He said that I had a groove in my disc possibly from a rock and that he had resurfaced it and sanded the pads down. The one time I thought was going to be a bad experience turned out to be an exceptional one! I feel they went above and beyond to remedy the issue at no charge. The squeak is gone and you have a happy repeat customer. Thank you.

Very happy with the work! Always a pleasure to bring my car in!

great service

I have been taking my vehicles to the El Dorado Hill Big O Tires for years. Everyone there has always shown exceptional customer service and taken care of me.

I am a long time customer.

I've been using this Big "O" Tire for over 10 years. Service is always the same. They care!

Likes always, the staff at this location are the best. Very very sincere, helpful, and trustworthy. Time and again they have had the chance to take advantage of my lack of car knowledge and never have. Thank you!

A positive experience, competent and knowledgeable staff and technicians, I recommend this shop for car servicing and repairs.

Always friendly and professional service.

Excellent choice of parts/equipment and top-notch service. Got me in and out in 30 minutes.

Since I'm not a mechanic I'm not qualified to rate the quality of service or knowledge expertise as excellent. However, when there is a problem I receive an explanation of what broke and what the part does. I ask a lot of questions and all of them are answered respectfully and with patience, this is very appreciated. When I've had to come in for other situations that don't require a service but do require attention, I'm dealt with the same respect. I've stayed with Big O for this reason and although I recently moved to Chico, I was in town and came back to EDH for my rotation (where a poor alignment was confirmed to me and it was fixed). When I need tires, I'll be back. Thank you.

They analyzed my problem and showed me exactly why I needed new tires. Very trustworthy personnel.

I have known Chris, the owner, for over 20 years now. I always bring my vehicles to him for tires, brakes, and other services. He knows me by name and his staff are very friendly. I highly recommend taking your vehicles to him for the Big O experience that Chris offers.