By anonymous | 3/7/2015
Marty and Chris are wonderful to work with and I enjoyed my time waiting for my tires to be installed. Marty knew what kind of tires I needed so he called me up when they were on sale. I saved $100 and it was cheaper than COSTCO. I prefer Big O because if I ever have a problem, there are more Big O's around to fix a flat. The wait at COSTCO is too long. My brother had to wait 4.5 hours and mine were done in 45 minutes. And I was entertained the whole time!
By Jerry | 9/6/2019
Very efficient and timely service.
By anonymous | 2/7/2014
Excellent service!
By Tom Petrone | 9/6/2019
I wouldn't go anywhere else!
By anonymous | 5/21/2020
Were friendly and courteous about fixing screw in tire. Over-inflated tire pressure by +15 psi over manufacturer's recommendation . . . they should know better (recommended tire pressure is on inside driver's door jamb).Otherwise, very good service.
By Phil calicchia | 9/6/2019
I always receive great customer service at Big O Tires. Chris and his staff are very friendly, and always take care of me.
By Tony | 9/6/2019
The crew at Big "O" in El Dorado Hills provides very good customer service!
By Cari | 9/6/2019
Great Experience as always!!
By William | 9/6/2019
Missed on this one... 1) rims not placed on side of trailer requested... 2) should have mounted the spare, to be fair I did not ask for this service... first blip in past 15 years... Thanks.
By Steve | 9/6/2019
I had a nail in my tire. I came in and they checked it out and fixed it in a timely manner. The service was perfect.
By Michael | 9/6/2019
The staff at this store is always helpful,I recently sent my daughter in to have a nail removed from her tire and the service tech fixed her right up and she was on her way with no problems,this is one reason why I will continually return .
By Jody | 9/6/2019
I have been going to this Big O for years, the guys are wonderful and always take great care of me.
By RD | 9/6/2019
I do not even know how many years I have been coming here or how many of my family's vehicles EDH Big O has taken care of over those years, but I do know that I have always been welcomed with a friendly greeting each time I come in. I send my daughter there for her service needs and I do not do that lightly. I know that Chris, Marty, Eli and the others will all take good care of her vehicle to keep her safe as they do with mine.
By Paula Adams | 9/6/2019
Chris is amazing. Even when he's helping other customers, he always acknowledges me by name and remembers my car's history. I would never go anywhere else for servicing unless it's something that his shop doesn't do.
By Joe | 9/6/2019
the store was overwhelmed with customers but the staff remained calm and professional......especially when a woman came in and wanted everything to stop while her flat tire was repaired...this included her demands that other customers cars be pulled off the line to accommodate her wishes. A little entertainment always helps when waiting for your car.
By Larry | 9/6/2019
I have always received great service at the El Dorado Hills Big O store. Everyone is committed to provide excellent service and the best products for each customer.
By Ron | 9/6/2019
I've been a customer since moving to the area 9 years ago and have always been pleased by the service I received, whether I was buying new tires or just having a tire checked, even when no purchase was made! This is my "go to"� tire shop!
By Amber | 9/6/2019
Always friendly and professional
By Larry | 9/6/2019
Great Services
By Chris | 9/6/2019
Always great service. The team is friendly, helpful and knowledgeable.