Big O Tires

We have been bringing our cars (family of 4 drivers) to you for over 15 years, (EDH & Folsom) however, over the past 3-4 years we have had nothing but trouble.... this most resent visit has us at our wits end. We brought a 2010 TOYOTA TUNDRA, in for a simple oil change, only to have it dripping oil out...the next morning we had a puddle of oil on our driveway and it left a trail from Home all the way back to your store. Yes, your counter help was courteous, and helpful. But sadly, we do not feel like we can trust your service technicians to work on our cars. Even last time the Tundra came in for tires, when we drove away they had not been balanced and was immediately noticeable....had to come back and have it completed. In Short, tires and oil service are not up to par at this store.

Fast, friendly, professional, helpful!5 stars all around.

I recently came in for an oil change and tire rotation. Everything was great. The only issue I had was after I left and continued on with my day I realized my replacement sticker was not there. I had to make a trip back in to get my sticker. Inconvenient to have to drive back but not a super big deal.

They fixed my two RV tires that started going flat as we were driving our trailer through town. They took us right in, did the mounting right away...and got us on the road. And I think the price for the tires and labor was very fair. Good job, guys.

I like Mike. NIce guy who was attentive and understood my needs.

My son brought the car in for service so I don't have these details.

I got there early and was out of there quickly

Chris, the store owner, often attends to your needs individually. He's not afraid to get dirty changing your tire, showing your the malady for your visit, or handling the office part of the visit. His staff, including Marty on counter, often spend years as employees. I visit for the odd and strange things, and have received the same professional attitudes as folks checking prices or needing major work. Kudos.

Great service, no hassles. Chris won my business no questions (long story).

Prompt service and value pricing in completing Alignment, Oil Change and tire rotation above expectations. Marty took the time to explain outcome of results and recommended service items on next visit.This location is a 5-Star-Shop

Chris always goes above and beyond, answering my questions about unrelated automotive issues and offering assistance. Very friendly, courteous, and professional staff.