
By Avery | 9/6/2019
Excellent customer service and very accurate wait time.

By B Singh | 12/23/2022
Service was cheaper and completed on timely manner. Well explained by the associate on oil filter process and other points check services. Happy with doing business.

By anonymous | 9/6/2019
Very helpful crew! Very Professional, Knowledgeable, and Trustworthy!

By Carla B. | 12/23/2022
The guys were very friendly, knowledgeable and communicative with me. They made the process very simple and comfortable. The donuts and coffee/tea were also a great touch while I waited. Thank you!

By Stuart Hill | 9/6/2019
Always great at the San Ramon Ca store.

By Janr | 12/19/2022
Customer service is always terrific. I feel I can trust them

By Quang | 9/6/2019
Joe makes it smooth and efficient for me.

By Sekou | 12/17/2022
The associate is very friendly

By John | 9/6/2019
Ordered the tires, had them installed same day. Terrific.

By Ram | 12/17/2022
Instead of getting discount only if purchased from Big o tires credit card only, it will be nice for Big O tires to give discount and include in the pricing itself. Make serious attempts to Compete with Costco pricing , you will have more Business.

By Randy | 9/6/2019
Professional employees and an excellent value for the price.

By Eburford | 12/14/2022
Loyal long time customer. First time doing this review. Once I find a vendor I trust I stick with then. Always experoenced trustworthy treatment by friendly staff.

By Karen | 9/6/2019
always friendly, and prompt service, and store is clean

By Stacie and Ty B | 11/29/2022
The staff is always helpful and knowledgeable about our cars

By Jason | 9/6/2019
Five stars! Great job Ivan and the whole team!

By Stacey B | 11/26/2022
Sam got me checked in quickly and set my expectations for turn-around time. He gave me complete and valuable information when he called with the estimate. Very happy with the services performed and the communication.

By Ron | 9/6/2019
Always a pleasure to come here

By Mike F | 11/16/2022
We have been Big O customers for over 25 years. We keep coming back to Big O, and specifically back to Ivan Schuplinsky, because of the excellent service we get every single time. He explains everything in detail, he is very honest with us about what needs to be done and what we can wait on to have done, and he always communicates timely. Although we know he treats everyone the same, we always feel like we are the most important customers, which is the sign of excellent customer service. This is also the reason we will keep coming to see him to have all of our cars serviced.

By Edward | 9/6/2019
Great job. Very courteous and informative

By Anonymous | 11/11/2022
Fast, efficient, friendly, communicated-just awesome!