Big O Tires

Every time I call into this Big O tires location, the employees are friendly and responsive. They always do there best to fit me in and get the job done right. It is very refreshing to find good customer service, especially with car-related things! Thank you!

Always great service from Chris, tires were available within 1 day and installation communication was excellent!

Went in to have a screw and nail removed from my tire.Ivan was very helpful on the phone and in person.This is the second time I have gone to San Ramon Big O for a tire fix and both times, I left feeling like I was appreciated as a customer.

Very knowledgeable staff.Quick and efficient service.

I called Big O in need of a new battery. They said that they had a replacement battery in stock. I brought my car in that day and within one hour had a new battery. Excellent service.

They’re always very friendly and super helpful. Always communicate what’s going on.

I had a flat and went to Big O by my place. Chris was very nice and prompt to help. I had to get a new tire and they ordered it, called me once it was ready. They put the spare on could go about my day.. Great service and will be a repeat customer.

Customer representative explained what I should expect. Called me within a short period of time to pick up vehicle. They always greet me with telling me they will be right be with me. Great service!

Great service!: Fast, fair and efficient. They were so great to fit me in so close to closing time. The man at the front desk was so nice and informative. Best car service experience to date!

I dropped it off the night before and they were quick and I had my car back in no time.

I dealt with Chris who was knowledgeable, professional and earned my respect for not trying to up sell me to higher performance tires when buying four new tires for my 14 year old Lexus, which only travels 5 k miles a year. Something I've experienced at other tire centers. They even pointed out the small leak I have from the valve covers on the car and quoted me a price to replace the gaskets that was half that of my local service center. Good experience all round.

they did what they said able to pick up my car after hours

I got my car aligned on a Friday afternoon waited about an hour and the car drive smoothly! Great customer service they added notes in the system to remind me o the next time I need to get an alignment along with an estimate.

Excellent and friendly customer service.

I walked in (without) an appointment. They were able to get me in and out. They figured out the problem with my car and fixed it no problem for a really good price.

Very professional. Furthermore, the associates were very polite.

Four weeks ago I had my oil changed and had intended to have my tires rotated but was missing the key to the wheel locks. The oil change service was excellent as expected. Two days ago I returned with my wheel lock key and asked to have my tires rotated. They were very busy but fit me in that morning. My wait was only 90 minutes and they didn't charge me for the service.

great service

I called 30 minutes before they closed with a dead battery. They said come on over. Took me quickly and had my car in shop in minutes. While I watched everyone busily cleaning up for the night they took care of my needs with a smile.

Technicians' professionalism and friendliness.