
By Alison | 9/6/2019
I love Big-O and have always had positive experiences. The San Ramon Big-O, however, is my favorite. I bring all of my cars to them. They are always helpful, honest and fair. I am impressed with their wealth of knowledge and expertise. I also like their wonderful communication. I could not be happier with this business!

By 159515100 | 2/22/2021
Chris was awesome. Took excellent care of me even without an appointment. Car was ready quickly as well. Very satisfied.

By Adam Gardner | 9/6/2019
I have now left three messages, one text, one email and one phone call regarsing my missing stainleas tire caps that were replaces with green rubber. I would appreciate confirmation that you have received my messages and that you will be sending my caps back. Adam

By Larry | 2/18/2021
Very friendly, professional, and great customer service.

By Giang | 9/6/2019
Provided comments on Yelp as 5stars. Service was and always has been wonderful. Fast service, realistic timelines that are always exceeded. I am given 45-60min turnaround and this time, my service was completed in under 30mins. Our family has always taken our vehicles to Jiffy Lube next door. Ever since we bought tires from you a decade ago, we been moving all our services to your store also. Great people, great service, and your team always under-promises and over-delivers. Great model!

By Vince R | 2/18/2021
Great customer service! Chris is always professional and gets things done in a reasonable amount of time!

By Stu Hill | 9/6/2019
I met with Cris and Big O did an oil change service on my daughters Mazda 3 saving her a ton of money over the local Mazda dealership. They also checked the brakes and the pads were still good. The Mazda dealership told my daughter that she would need front brake pads on this service, hmmm. My daughter said that she will be going to Big O from now on for service.

By frank | 2/17/2021
great service. professional people. i have bin going to big o for 25 years nd i take 4 car to them. i recommend to all my friend. great .

By Heidi | 9/6/2019
I came in with a nail in my tire and was fully expecting to have to buy new tires. They were able to fix it and it saved me a whole bunch of money. I am thrilled with Big O and trust them with all my tire needs!

By John M | 2/15/2021
Chris is awesome

By Adrian | 9/6/2019
Came in about a year ago with my 2009 MB E350 that needed a wheel alignment after MB service dept. in Fremont had told me that the tie rods were nor adjustable. The mechanic at Big O told me that they have adjustable-after- market tie rods that they use. They were installed and the problem was taken care of. Very satisfied with their service.

By Mr. T | 2/10/2021
Scheduling, staff knowledge, price, service

By Adam | 9/6/2019
I always feel I get more than I expect with these folks.. brought my van in the day after I had service done on my Subaru here because it drove so nicely afer they worked on it.

By Pat M. | 2/8/2021
Chris has always been a good service representative to work with and is knowledgeable and friendly. Also, the location is clean, stocked with complimentary beverages, and has free wifi.

By Barry | 9/6/2019
It seems that your offer for a free alignment is just an opportunity to make an extra $125. The price I got online for the job was less than the actual charge. I needed to get it done so I did not quibble over the extra cost. They did get me out of there in 2 hours which they promised.

By Ranberry7 | 2/3/2021
It's local, friendly and knowledgeable staff. Good service, good tires. Very reliable.

By Simuel | 9/6/2019
i have been doing business with Ivan for at least 17 yrs. Ivan always give me expert advice, and looks for the best deal for me, not what costs the most. i appreciate that.

By Charon S | 1/22/2021
It was very easy to book appointment online and I was very pleased with the service I was provided. The staff was very friendly and knowledgeable and work was completed with the time quoted when appointment was made. I will definitely recommend Big O and return in the future.

By Andrew | 9/6/2019
This Big O has the best customer service I've experienced and it's kept me going back for years. They offer reasonable prices, with honest, and personal service. I'd recommend to anyone and everyone.

By Bob J | 1/18/2021
work was completed on time