By Christine | 9/6/2019
Ian awsome, he recently emailed me a mileage correction the same day a mileage correction on a mutual guest of a 2007 big blue FJ. Made my job in reporting to Carfax easier.
By Peter P | 11/27/2020
I knew I needed tires soon. Chris the sales associate who helped me let me know that I really should get them before the winter rain. It was still summer so I had tread left for a few more thousand miles. In Nov I went for an oil change at the Dodge dealer and he mentioned it was time for times. He quoted me and I called back Chris. Not only did Big O match the price but gave me a better road hazard warranty. Chris also had my old quote on file. I went ahead that day with the new tire purchase and by 4:30 the tires were on and I was back on the road. It took less that two hours to install. I am very satisfied.
By Wallace | 9/6/2019
Chris is an excellent representative for Big O. He cares to be candid and resourceful to a customer's needs. I enjoyed working with him. He has been helpful on each of our cars and has a plethora of knowledge.
By Will N. | 11/24/2020
Staff is polite and courteous. I feel confident quality work is done to my vehicle.
By Mark | 9/6/2019
Very helpful, courteous and professional, as always! Thank you!
By Patricia M | 11/23/2020
Everyone at the San Ramon location is wonderful and I don’t feel talked down to or sold a bill of goods
By Dennis | 9/6/2019
Friendly knowledgeable staff. Easy drop off, easy pick up.
By Debra | 11/21/2020
In fast good service
By Janine | 9/6/2019
Fast, friendly and speedy service as always. Great job.
By anonymous | 11/19/2020
Very knowledgeable and helpful staff. Made sure I put on OEM rotors and brake pads on my Audi A6, and the difference is incredible. I will always trust BigO with my car service needs.
By Emil | 9/6/2019
Joe Profeta offers the best service! Keep him happy!!
By J Mo | 11/14/2020
Chris is a pro. He's very helpful and knowledgeable. Bobby is a great ambassador for your shop.
By Jocelyn | 9/6/2019
My car was fixed as I have expected. Thank You Chris Padagas for helping me for my problem in my car.
By Irwin Eskanos | 11/7/2020
everything was very professional and very well done
By Adrian | 9/6/2019
They took care of the service that Mercedes Benz dealership in Fremont completely ignored and damaged my front tires beyond repair.
By Stuart H | 10/31/2020
Very experienced staff with no pressure. Able to answer all questions and provided recommendations. Work was performed as promised.
By Steve | 9/6/2019
I have been a customer of Big O at this location for over 20 years and have always received exceptional service.
By AJ | 10/28/2020
We felt the associates were honest, curteous, and very professional. We appreciated the shuttle ride back home. The associates were clear and transparent about the products and services needed and proposed. We did not feel as though they were trying to upsell us, and appreciate that!
By anonymous | 9/6/2019
Dropped in for a battery change!Was helped quickly and was done in less than an hour.Quick, courteous, and professional service!
By Miguel | 10/23/2020
Chris is awesome! I keep coming back because of the friendly service and competitive prices.

