By Paul | 9/6/2019
Chris at the San Ramon store is the only person I trust with my cars. He is honest, polite and professional. If he left the store, I would go elsewhere.
By Paul | 3/26/2020
Exceeded my expectations in every way!
By anonymous | 9/6/2019
I receive a cupon at the fair for a discont oil change. They got the job done with there usual friendly efficent maner. They even cleaned and dressed the tires.
By anonymous | 3/22/2020
Great friendly staff. They always do a great job
By anonymous | 9/6/2019
Walked in with a flat at 5:45 pm. They close at 6:00 but stayed late to fix it and I was out the door in 20 minutes. Awesome
By Paul Kealey | 3/20/2020
There are several reasons that this store has my business and loyalty. The straight forward honest approach of every person I have ever spoken with, the fast service results (typically ahead of the estimated time), and the information on what should be considered and what is not really needed to be done at that time. Although I have only needed to visit another store location away from the area for alignment check, it was at no charge. So the number of locations is also a benefit. however, as i mentioned previously, I always come to this San Ramon location for all services they offer on all our cars (5 at the moment).
By anonymous | 9/6/2019
Great friendly staff even when delivering bad news about a repair.Always beat the projected wait time.Great shuttle service for locals.The only repair shop I have ever given a positive review!
By anonymous | 3/16/2020
Outstanding, courteous, and fast.
By anonymous | 9/6/2019
The service and tire replacement on my wife's car was done quickly and expertly, in my opinion. Thank you, as always, for helping to keep our cars running top notch.
By Jastin | 3/16/2020
Always appreciate the great quality and thorough work on the Jeep - thanks Ivan and the team!
By Tilton | 9/6/2019
Went there for tire rotation. Also wanted to check alignment, brakes and tire pressure sensors. All I needed was rear brakes and was not oversold for unnecessary work. Very honest.
By Anna | 3/11/2020
The only reason I keep going back is Chris
By anonymous | 9/6/2019
I go out of my way to shop here because of the great customer service and Curt is just the best and demanding the best from his team. Great job!
By Larry | 3/10/2020
Great service and prompty done.
By anonymous | 9/6/2019
I had my oil changed as well as my tires rotated two days ago. So glad I went to Big O for my car needs, they are always very helpful.
By Ray | 3/5/2020
Joe is a great asset to Big O San Ramon
By Greg | 9/6/2019
I'm a return customer of many years. Why? Quality, honesty, and competitive prices. Need to leave your car and need a ride. No problem. You'll be on your way in minutes.
By Tim | 2/17/2020
Always great service
By Joseph | 9/6/2019
The guy who assisted me (sorry to forgot his name) was awesome and very helpful, his customer service and Big O's are what makes me go back to you every time.
By Leon | 2/13/2020
Ivan and his team are outstanding, their customer service is unparalleled!

