By anonymous | 9/6/2019
As always, they are top-rated Big O Tire shop.I'm proud that they are San Ramon Chamber member like myself.
By anonymous | 9/6/2019
3 DAYS AGO I ACME TO BIG-O TIRE AND I WENT TO THE FRONT DESK A GENTLEMAN BY THE NAME OF IVAN GREATED ME WITH A VERY PLEASANT VOICE, I ASKED HIM THAT I NEED IT A CAR INSPECTION I PROVIDED IT HIM THE INSPECTION FORM IT WAS DONE WITH IN 45 MINUTES. I EXPERIENCED THE BEST CUSTOMER SERVICE EVER FROM IVAN, HE OFFERED ME COFFEE AND DONUTS. IVAN IS THE BEST EMPLOYEE HE KNOWS HOW TO HELP CUSTOMER THE BEST. THANK YOU IVAN
By anonymous | 9/6/2019
The team at Big O was friendly, professional, and efficient - tire repair was finished quickly - great experience. Thank you!
By anonymous | 9/6/2019
Every time I call into this Big O tires location, the employees are friendly and responsive. They always do there best to fit me in and get the job done right. It is very refreshing to find good customer service, especially with car-related things! Thank you!
By Jake | 9/6/2019
Nothing but good things to say based on my last few visits. I will continue to use their service.
By anonymous | 9/6/2019
Went in to have a screw and nail removed from my tire.Ivan was very helpful on the phone and in person.This is the second time I have gone to San Ramon Big O for a tire fix and both times, I left feeling like I was appreciated as a customer.
By Donald | 9/6/2019
Chris is the best. He greeted us with our name. He always tries to do what best for a customer.
By anonymous | 9/6/2019
I called Big O in need of a new battery. They said that they had a replacement battery in stock. I brought my car in that day and within one hour had a new battery. Excellent service.
By Mitch | 9/6/2019
I've been going to Big-O Tyres since I first started driving (let's just say over 30 years). Always great service.
By anonymous | 9/6/2019
I had a flat and went to Big O by my place. Chris was very nice and prompt to help. I had to get a new tire and they ordered it, called me once it was ready. They put the spare on could go about my day.. Great service and will be a repeat customer.
By Stuart Hill | 9/6/2019
As always, Cris took care of getting my new trailer tires mounted and brakes and bearings checked in record time.
By anonymous | 9/6/2019
Great service!: Fast, fair and efficient. They were so great to fit me in so close to closing time. The man at the front desk was so nice and informative. Best car service experience to date!
By Simuel | 9/6/2019
big o is customer oriented, they just get it. i want my product quickly, friendly and done by knowledgeable staff.
By Nigel | 9/6/2019
I dealt with Chris who was knowledgeable, professional and earned my respect for not trying to up sell me to higher performance tires when buying four new tires for my 14 year old Lexus, which only travels 5 k miles a year. Something I've experienced at other tire centers. They even pointed out the small leak I have from the valve covers on the car and quoted me a price to replace the gaskets that was half that of my local service center. Good experience all round.
By Karen | 9/6/2019
I appreciate the ride to and from work while they work on my truck; and I appreciate the knowledgeable staff
By anonymous | 9/6/2019
I got my car aligned on a Friday afternoon waited about an hour and the car drive smoothly! Great customer service they added notes in the system to remind me o the next time I need to get an alignment along with an estimate.
By Ryan | 9/6/2019
Had a spike in my tire and Cris and team got me in and fixed up in record time. Thanks!
By anonymous | 9/6/2019
I walked in (without) an appointment. They were able to get me in and out. They figured out the problem with my car and fixed it no problem for a really good price.
By Jean | 9/6/2019
Friendly, efficient and completed the work in a timely manner. I always get consistent service at the San Ramon location.
By anonymous | 9/6/2019
Four weeks ago I had my oil changed and had intended to have my tires rotated but was missing the key to the wheel locks. The oil change service was excellent as expected. Two days ago I returned with my wheel lock key and asked to have my tires rotated. They were very busy but fit me in that morning. My wait was only 90 minutes and they didn't charge me for the service.

