Big O Tires

Ontime and Excellent service !

Above and beyond: I was in quite a bind. I was donating my time on a homeless woman's car. The brakes were worn so far that the caliper went beyond its travel and all the fluid came out. I was able to get the donation for new brakes, rotors and calipers. All went ok but I was not able to bleed the air out of the system. I took it to your team at San Ramon Big O and they took care of it and also identified I had the caliper reversed (L&R) All went above and beyond. I ll always trust their team. Thsnks

Excellent service in a very short time

I had a great experience. Chris offered a clear synopsis on the condition of my vehicle and explained the repair options. However, the cashier presented a receipt of total charges that were not accurate; was missing item details of other work performed & did not match the total charge. Instead of correcting the error & reprinting a new invoice, he asked if I wanted a new invoice. Of course I need a complete itemized invoice! Ultimately what matters is trust & confidence!

They were great! I had a coupon of $10 off for oil change and they do free tire rotation.

I went in to have them replace my front brakes and they took my car right away at lunch and was done long before my work day ended. About a month ago, I purchased new tires there and I was notified that I may need to replace my brakes soon. My dashboard and the signals my car gave me weeks later verified that!

Excellent service. Was very cost aware and only recommended necessary services.

Early bird drop off, followed by instruction called me for updates. Excellent experience as always! Been having our cars serviced here for the 17 years we have lived in San ramon. Your survey won't let me submit without checking at least one of the boxes above....which sucks

Quick. Reliable. Friendly. Kept vehicle clean.

It was a very busy Saturday afternoon but they managed to squeeze me in to check out the tire. Turned out the valve was leaking and they fixed it immediately at no charge. Thank you San Ramon Big O Tires!

Excellent service. Car was ready and recommended items to watch in the future.

I got four new tires and an alignment. At the time the Big O team recommended I come back after 2000 miles as my alignment had been considerably out of spec to insure their adjustments were holding. I dropped in without an appointment after 2000 miles and car was immediately taken to the service bay. I was given an estimated hour for the work so decided to wait. Waiting room had wifi and Giants game on, 30 minutes later I was on my way with a positive report that the alignment was in spec. Excellent and quick service.

They did a greaT job and reasonable prices

We have used San Ramon Big O for probably 10 yrs+ and have NEVER been disappointed!I stopped in around 4pm the Friday before 4th July weekend after a 2 hour nightmare commute because my tire pressure icon had come on.I was worried about my 4am commute over the Altamont pass the next morning and they were so helpful in squeezing me in ... even though they had been slammed that day (being the day before a holiday weekend).So grateful to know you guys come thru in a pinch.Kind and understanding service is much appreciated.

Great service, great price!

The owner and crew at BigO Tires in San Ramon, CA went beyond the call of duty in addressing an error caused by the BigO outlet in Lafayette, CA, which ultimately required the full replacement of the punctured tire.

Quick and friendly. They beat my expectations today.

had to have the car towed as new car had no spare! can you believe you pay $44,000.00 for a car and the company gives you no spare but that was my surprise when I call AAA to change the tire, no tire with new car!!!! So had to flat bed the car to BIG O, GREAT SERVICE. and the new tires are wonderful

Always pleasant associates

Excellent, Reliable Service: Thanks Big O San Ramon, you always take great care of my car and never try to sell me any unnecessary repairs/services. I will continue to recommend you to friends and coworkers for your trustworthy service.