By Kyle | 9/6/2019
The hood of my car was still open and I didn't know until I got on the freeway.
By anonymous | 9/6/2019
Very speedy and efficient!! Always happy with the service
By anonymous | 9/6/2019
I had a tire blow out and they fixed up all four tires in less than 20 minutes
By Bryan | 9/6/2019
Chris was very helpful and great to work with!
By Matthew | 9/6/2019
Good service. Got the tires I wanted and got them by the time I wanted. Very happy with the process.
By anonymous | 9/6/2019
Big O O Yeah! Friendly, helpful, pleasant, knowledgeable staff!!!!!
By Sadiq | 9/6/2019
My Tires were replaced and the sensor was not reset. When I drive now, it suddenly gives me a false alarm.
By Larry | 9/6/2019
Very pleasant experience, quickly done service, nice counter person.
By anonymous | 9/6/2019
Very efficient and professional. Just showed up and they were very busy. Still got done in 75 minutes. I expected at least 2 hours
By Kathy | 9/6/2019
Great people and very pleased with the service performed
By Ed | 9/6/2019
Price of replacement parts is surprisingly high. I was charged nearly twice the price from Honda dealer for parts. Otherwise, I am very happy with this store.
By Bill Capra | 9/6/2019
Chris the manager is always very courteous and helpful.
By Tilton | 9/6/2019
I have a 13 year old Lexus SUV with over 240,000 miles. My plan is to keep it till it literally falls apart. I had the front struts, rear shocks, front left wheel bearings replaced for the first time since I purchased the car. Hopefully it will be for the last time. I have dealt with Chris at this store for years and he is knowledgeable about cars and a competent service representative. I know he has my back and is helping me achieve my long term vehicle goals.
By Paul | 9/6/2019
Chris at the San Ramon Big O is top notch.
By Russell | 9/6/2019
I came in to have them look at a slow leak that I was having. Found out that I had cracked the wheel and that crack was allowing air to slowly leak out of the tire. Later that day I picked up my car. However, I noticed that the air pressure light on my dashboard was still lighting up. After a day, I took it back to see what they could do about the light. Found out that there was a sensor on the wheel that needed to be addressed. That was all fixed in about 30 minutes.
By Rose | 9/6/2019
Take all our cars there. Great, fast and friendly service.
By Susan | 9/6/2019
I stopped by w/out an apptmnt. and had to wait from around 4 pm to closing time. That was the only issue. I was in for an oil change 2 new front tires and a rotation. Car was finished a little after 6 p.m.
By Ray | 9/6/2019
I've been here many times. Always professional and helpful.
By anonymous | 1/1/2019
Was done on time without any issues.
By Ron | 9/6/2019
Always a pleasure to come here

