Big O Tires

Great customer service . Arrived at big O tires with a problem I explained my issue it was checked and FIX ....

Communication is king. They did a good job as they worked through the project.

I went in to get an estimate on 4 tires, and was pleased and surprised that it was less than the estimate from my usual shop. I brought just the wheels and tires in to have the new tires mounted and balanced. To my surprise, employee Ashley gave me another discount. The next day I brought the car in, with the new tires installed by my friend, to have the wheels balanced. I live a short distance from the shop, so with that and the great service, I'll go back soon for front tires on my pickup.

I was giving a time for the appointment and then the service. They completed the service early.

We were very happy as always with the service and expertise we receive at Big O. We recently had our car plus our college age son's car fitted with new tires. They also caught some other issues and promptly notified us. Thanks so much for the excellent service!

Everything was thoroughly explained courtesy and professional. I5 was a pleasant experience.

Jason was very clear and concise in helping me choose tires for my car. The work was done in what I consider a short time frame and I got updates on the work every step of the way. My new tires are AMAZING! There is way less road noise and the car handles so much better. The adjustment to the alignment really shows up in smooth steering and feedback from the steering wheel itself. I definitely notice a huge improvement.

The staff were welcoming, communicative, and offered different pricing options. The service was quick and clean. I'm very appreciative to the management and staff at this location.

Nice place. Quick and perfect service. Professional staff.

Great customer service, timely & convenient execution.

Thank you for your great customer service.

Cleanliness, service, patience, and knowledge

Service is always thorough and exemplary. DJ always checks for discount coupons that could be applied for the service that I am getting. He is very professional and customer oriented and his thoroughness is appreciated.

Easy to get in for service. Keeps you informed on the status and any service issues. Explain why and what is needed if a repair or maintenance is needed.

They were fast and clean and customer service was amazing. They even gave my daughter a balloon!!

Jason helped me and he was accommodating from the moment I initially made the appointment. I am returning soon for my tire alignment and brake change. My Sister had to drop and pick my car up for me due to me working and everyone at the store was amazingly sweet to her. Then Jason went above and beyond keeping me updated on my car via phone. Thankful for the Staff and great Customer service.

My windshield washer fluid was empty and I was t told, thought they'd check that since it was raining that day. Also a recommendation as to when marked services need to be done, ie dirty power steering. Also a complete explanyof what was done at check out. Thank you all very much: fast and courteous service.

amazing

Your team was great. Help get the tires I needed and installed them the next day. Can't beat that. Thanks again to the Big O team

They can do the job efficient and faster. I highly rely on their excellent service.