By BT | 9/6/2019
Always good customer service
By Veera | 9/14/2022
Mechanic explained nicely and friendly
By Kalyana-Thanuja | 9/6/2019
Good. Better list the order for the must do fixes if you give the quotes.
By TE | 9/9/2022
Easy to schedule appointment...was early, Service Rep, Christian, was very friendly, polite and accommodating. He told me about an hour and a half wait...work was finished in about 1 hour and 10 minutes. I've been a customer of Big O Tires several times before and trust that I will always receive top-quality service.
By Catherine | 9/6/2019
They were very well versed with what I need to do as an owner of the car
By Anonymous | 8/30/2022
Keep up the great work! Great customer service! I have and will recommend this location to my friends & family.
By Khloe | 9/6/2019
Jason and Melissa are amazing. They make my experience so easy every time. I also didn't check that they met at my vehicle or got offered free services because I park pretty far away on purpose, and go in knowing exactly what I need/want. So that's no fault their own, it's me being a pain in the ass :)
By Angel | 8/27/2022
The work was done in the time it was told to me.
By Dave | 9/6/2019
Excellent service
By AL | 8/22/2022
Very satisfied.
By Yui | 9/6/2019
Great service.
By Anonymous | 8/22/2022
In walking distance of my house and they always treat me right
By Sanjay | 9/6/2019
I was impressed by the timely completion of tire change and complimentary home drop off. A welcome change from my earlier Costco experience
By Tony Palazzolo | 8/20/2022
Very satisfied with the crew and the product offered by the Newark, CA branch
By David | 9/6/2019
Excellent service
By Linda C | 8/17/2022
Had a new rim to replace a bent one and did not know if a new tire was needed. After a thorough review of the car was made, I needed nothing more than a new valve stem. Great service and professionalism. This was a surprise after another company told me I needed 2 new tires. I will definitely be back! Thank you.
By Stacy | 9/6/2019
I have been to this store twice. Both times I had a great experience. The staff is very professional and knowledgeable. I really appreciate the care that was shown for my vehicle. I take very good care of my cars. My vehicle was returned to me as clean as it was when I got there. That means a lot. I will be doing a lot of future business with this store. I would especially like to thank Jason for all of his help.
By AuntyBree | 8/17/2022
The location is very convenient but it was made even better by the friendly staff and the quick turn around on my trucks needs…
By M | 9/6/2019
Easy to work with staff. Prompt completion of exactly what was needed.
By RJ Nebraska | 8/16/2022
Jason provided a concise estimate of the extensive repairs required.