By anonymous | 9/6/2019
Everyone I talked to answered all my questions. Very friendly.
By dwh425 | 10/22/2021
I've been a customer of the Newark Big-O since I moved to Newark in 1995. It's always been a fair priced place to get tires and simple services.
By Tim | 9/6/2019
Jason and his staff took care of the repairs I needed done as always.
By Errin | 10/22/2021
I went in for brakes which 2 different companies said I needed once my car was on the rack I received a phone call from Jason saying that my brakes were practically brand new and I didn’t need to have them changed
By John | 9/6/2019
I needed to replace my 4 tires for my Ford Flex, Jonathan was my service writer and did a great job on looking at all options and pricing that would work about my Budget, we tired a in house tire from store inventory and place it on my 22 rim to get a visual, after seeing the tire on the rim, I did not like the look. Jonathan when back to looking for a tire that I would like, afterwards we were able to find a Toyo brand tire. After the install of these tires I'm very happy of the look and everything worked out. 5 stars for Jonathan efforts....
By Carmel | 10/22/2021
I always take my car to Big O. I find Jason, the owner, to be very, very nice. My car has always been fixed and I will continue to take my car there!
By anonymous | 9/6/2019
I made an appointment for 8 AM on a Saturday to replace a front axle seal that was leaking. The service tech was prompt in processing the work order. Best part, the work was completed under the estimated time window and the final cost was $30 less than the original estimate.
By Justin L | 10/20/2021
Jason was the best to work with. Super responsive and amazing customer service
By anonymous | 9/6/2019
The staff was very helpful. Big O always does a great job.
By Sally | 10/18/2021
Excellent service!
By Santosh | 9/6/2019
It was good
By Loretta | 10/15/2021
Everything with explain to me very nice and the service was done well
By anonymous | 9/6/2019
I've had poor customer services experiences here in the past but decided I'd give them another chance.From the initial phone call to picking up the car in the evening, I felt cared about.Thank you.
By Manuel M | 10/15/2021
Por la rapides que hisieron el trabajo
By Rosealinda | 9/6/2019
I hadn't been to Big O Tires in a long time for certain reasons for previous car I owned. I found another place to take my car for service and the prices were so much more lower then Big O. I just happened to stop in because I got something stuck in my tire which ended up being a screw. Ashley mentioned that they were unable to fix it and she showed me way. I purchased two new tires for my stepmoms car plus she gave me a $20. discount. I had asked her prior to quote me on tire prices and she printed out her three choices. Ashley also gave me a quote for the additional two tires and oil change. I might be back to purchase two more tires and an oil change for my stepmoms car unless the other place I go to can get the tires for less including the oil change. Ashley was professional and knowledgeable about her job. Either way, I just want to have all the same tires on my stepmoms car.
By Tim Miller II | 10/8/2021
Jason and Christian have top tier customer service. I don't take any of my vehicles elsewhere.
By Cheryl | 9/6/2019
My new all around best auto repair shop! I couldn't be more pleased with the attention to detail and customer service at Big O tires.
By Anonymous | 8/17/2021
Dropped in without appointment. Prompt service.
By anonymous | 9/6/2019
I've always felt like automotive shops were way over priced and always looking to fix something else to rack up your bill, however when I dropped off my car for an oil change and to figure out where I was leaking oil from Jason and the big o team took amazing care of me and my car I wouldn't want to tKe my car anywhere else after the maxing service a great prices
By Shaari A. | 7/28/2021
Both the front desk technician (I believe his name is Christian) and the store manager were friendly, professional and kind. I felt as an important component to the business; I was recognized as the reason (us customers) for the shop remaining open 😊 and in business‼️