By Viola | 9/6/2019
I purchased the remaining two tires for my car. I had to get a tire alignment on my car and I found the $88.00 high. I wanted to have my place I found to do the alignment that day and they were closed for President's Day. Ashley offered me a $20.00 dollar discount and I got my alignment done there that day. When it comes to car care, I need to research to get the best service and price for my budget. Now I have all four tires, alignment and oil change. Ashley was knowledgeable and provide excellent customer service.
By AskEric | 2/20/2021
I am a returning customer and they recognize me, call me by name, and basically I hand them the keys and they know what to do, and what needs to get done. I really appreciate that.
By Tom | 9/6/2019
Thank you, The pickup steers perfectly now.
By AJ W | 2/15/2021
We love this location and the service and friendly staff! We will continue to have our vehicle’s service done here!
By Jason | 9/6/2019
It's difficult to feel trust with mechanics. This difficulty generally has more to do with one's lack of mechanical knowledge than it does an individual mechanic. I was recently given two quotes feom two different businesses to fix a problem with my car. The quotes ranged from $1200 to $7000. The guys at Big Ol', specifically Jason, fixed my car for $200. This has earned my trust and I will return for all future needs.
By Mareedu’s | 2/11/2021
Service rep was very prompt, thorough and very communicative of each step of the process. He called me to provide updates on the service and ETAs.
By anonymous | 9/6/2019
It is great place to get my car service there. People are friendly and doing very good job.
By Gene K | 2/11/2021
Christian was friendly, knowledgeable, and very helpful. Went over my tire options and tire performance specs.
By Steven | 9/6/2019
Several years back I came to this exact store and I did not have anything nice to say about the employees or the shop work was terrible but what a dramatic change I had excellent service and a great Tech that did fantastic work thank you very much Big O keep up the great work
By Anonymous | 2/9/2021
I buy all my vehicle's tires at Big-O. On this date, I took my truck in to get my brakes checked. They turned out to be in good condition and no additional service was necessary at this time.
By Cheryl | 9/6/2019
Thank you for going out of your way to make the little things come out right! You all are awesome. Just one suggestion, I appreciate an explanation and a copy of the work done and your suggestions for upcoming repairs. That way I can budget for it. Thank you for always doing a great job and being trustworthy. Sincerely;
By Barb | 2/9/2021
Staff is friendly and professional. No pressure to do other repairs but they inform you of any needs.
By anonymous | 9/6/2019
I had forgotten that I got free flat repair with the new tires I bought a year ago - when I came in Sunday to get a tire patched, they waved me off when I tried to pay! It was only then I remembered the deal. In addition, although they had a stack of other work going, they made sure to get my free repair done before close of business that same day. We will be coming back here for the next set of tires!
By David G. | 1/23/2021
Great service! Staff is very friendly and knowledgeable. Turn around for service is excellent!
By anonymous | 9/6/2019
Great service and easy to work with, Jason and his team are very professional.
By Anonymous | 1/19/2021
Christian Was Very helpful
By anonymous | 9/6/2019
Been using this location for 10 Years, And there very professional and willing talk about new products, Plus they know there long time customer.
By Tim | 1/19/2021
I've been coming to the Big O in Newark,CA for over 15 years. I don't trust my vehicles with anyone else. Christian is the best. Outstanding customer service and knowledge.
By Barbara | 9/6/2019
Always get great service here and employees are always friendly. Thanks I will be back.
By Debbie | 1/14/2021
Great prompt personal service every time I come in.