Big O Tires

I came back here after a prior visit when I needed a new headlight bulb installed. It was hard to get to and they did it for me, complimentary. I was impressed by this and the kindness of the person at the front desk, so I made a mental note to myself to definitely return the next time my car needed something. Last week I went in for an oil change and was again impressed. The oil change included an inspection of fluid levels and some other basic preventative diagnostics. They let me know a few things they recommended but never pushed or made me feel like they weren't being completely straight forward and honest. They gave me print outs of what was recommended and price quotes, the complete diagnostics test and results, and were very happy to answer my questions. I'm happy to have a close by place to return to that I feel I can trust, which is always a huge concern. I'll be back soon and would definitely recommend this place.

Super professional super clean store. Knowledgeable staff I could tell that they cared about their customers...

absolutely no problems very quick and knowledgeable, tires ordered for next morning came in on time and fitted with no fuss, would definitely recomend.

Very good experience for my first visit to this site

I use to be a dealer only service guy. But now I have been taking all three of my cars (Toyota & Lexus) for service here for several years.I always get good reliable service at very reasonable prices.The manager Jason is very knowledgeable and friendly guy.If they find something that needs attention they will tell you about it, but not pressure you into getting it done right away.If it can wait, they will tell you.I will keep coming back.

This place is awesome!! The staff is very welcoming and the facility always smells like someone just cleaned it. They offer free Starbucks coffee and Tazo teas. There is comfortable waiting area with minor restrictions to COVID guid lines. But very well set up. The employees all are very engaged with the customer experience you can really tell they truly care about you as a customer and the safety of your vehicle.

I had replaced the tired last year and i got a email for tire rotation so i went in. I asked Jason he was very helpful, and fast. He even stated he would call me soon as it is done and he did. Great Service and Great and honest Crew in town.

Jason did everything in his power to make sure I got tires I wanted, TPM sensors installed and alignment completed Jason also found shocks that were failed and in need of replacement. He was able to take care of all of these requests in short time frame

I've been using this location for over 7 years and they always do a great job, The crew is assume.

The Guys at the Newark Big O are great. I feel their pricing is fair and honest. They always get my cars in and out quickly. I highly recommend. Thanks for always taking care of me and my family.

I had a flat tire that blew out from the side, so it wouldn't hold any air. I could not get the darn thing off. I couldn't drive my truck anywhere. I worked on it for a week a little bit everyday. Even with all the ideas from all my aircraft mechanic friends at the airport. Nothing!!! Then a met Jason, he came over to my house and took the tire off like magic. He is an exceptionally awesome dude!!! His team at the shop are truly professionals. I have great faith in them.

High level of quality customer service. The multi-point inspection helps me know if there are any other issues that need attention immediately or that perhaps they will need attention soon.

favorite big-o store

Cristian, Jason, and the entire team were amazing (as always). They took care of my problem and fixed my Toyota Camry very fast. I trust them completely with my car. It took me over 20 years finding a trustworthy car shop.

Switched American tires for Big O tires, best decision ever!

Called last minute in morning after missing an appointment the prior day (its is a long story) got an appoint and got the service I wanted. Good job social distancing and meeting my needs.

I'm at awe that they even put my spare in the right place for me.

In and out within an hour. Staff was friendly and efficient

The staff of the store is very friendly and explain everything to customer and made customer satisfied

Informative friendly sales associate.