By Aje | 12/30/2019
it is okay for now.
By Cheyenne | 2/7/2020
Nice service and fast response
By anonymous | 11/18/2019
It was quick and efficient
By anonymous | 2/7/2020
Great service friendly staff. Will come back again. Thank you!
By Vikash | 10/14/2019
Great products and great customer service
By Lysandrix | 2/5/2020
I have been a Big O Customer since 2008 and I will continue to support the Newark location.
By Tim | 10/11/2019
Jason and his crew explain what was found and the costs. Also they offer rides home if needed and the service is completed as soon as possible.
By Sanjeev | 2/3/2020
thank you.
By Tait Johnson | 10/9/2019
Insufficient staffing to handle large volumes of customers (" too busy" in experienced staff / new hires not familiar with computers and documentation). Customer service / advisors have too many tasks concurrently happening (i.e - phone calls, work orders, wrapping up documentation for departing customers, going to parking lot to look at customer vehicles). Customers were getting impatient and frustrated with wait time lengths.
By Daniel | 2/3/2020
Jason and Wes did an amazing Job on my truck!! These guys know there stuff! Jason in particular has always been super helpful with my needs. I always count on him for any services for my vehicles. Its probably why I won't ever go anywhere else. I think I've been a loyal customer for about 6 years now? Guys like Jason and Wes make it feel like they got your back any services you need.
By Guy | 10/7/2019
I only had a nail in my tire which they repaired quickly and efficiently. The staff was pleasant helpful.
By Atul | 1/29/2020
Chris was super helpful giving me right advice to repair the tire instead of replacing it since it was a fairly new tire. Would surely recommend people. Keep this up!
By Matt | 10/7/2019
I asked the store to use my 20% off coupon I had but they refused instead they gave me 2 AAA discount but that was only $20 and my coupon worth of $47. I wonder, why I received the coupon if i can't use it. otherwise the service was good.
By Molly | 1/28/2020
This was my first time here and I felt very cared for. Looking forward to good visits ahead.
By Jalendra | 9/16/2019
Great service
By Murali | 1/22/2020
Melisa has been great, she was very clear and transparent with wait time and I got call immediately after the job was done. Quick and easy experience
By Masoud | 9/12/2019
Everything was OK with repairing my flat tire.
By Walter | 1/21/2020
Fast and professional service.
By Kristina | 9/6/2019
Don't receive enough coupons as a card holder or they expire too soon.do you still take them after expiration??
By Dennie | 1/16/2020
Christian and Donnie are both very knowledgeable and attentive to details. They don't just wink it they stay on top of it to make sure you are getting the best service and recommendation needed for the vehicle. I have known Christin for so many years and I feel that I have someone whom I can trust when it comes to purchasing a new tires and service. Excellent JOB!