Big O Tires

Professional, I walked in and made an appointment for the following morning at 10:00 am. I was pleasantly surprised it was actually done within the timeframe as mentioned. I only wish they would have mentioned that they provided car service on the same day of my walk-in.

Great service as usual. Friendly and knowledgeable staff.

Use them for tire rotation(AAA benefit) & they did it within an hour. Previously, they checked oil, windshield wipers & would recommend some items to be done. This time that didn't happen, maybe they change their policy for services ???

The employees make it a shop you want to return to. Great service and product knowledge

Bought 4 new tires, got a flat the next week. They took very good care of me, great job. Will be getting more tires from them soon for the other car.

I keep coming back, for tires, for service, as I really appreciate the friendly team owner Jason White has. They make each visit a pleasure, and are polite, efficient, professional and fast, too. Their service is excellent.

Thank you for going the extra mile to satisfy me when I had a problem a tire. Your willingness to do more than most would consider necessary has renewed my confidence and loyalty in your brand.

Jason was great. Huge help in taking the time to help me look for the proper suspension package to fit my vehicle and needs. Ended up just going with Tires instead, and he was able to get the job done within 45 minutes ad went past closing. Awesome customer service! Highly referring people and using Big O tires Newark again for my next service.

I called them the day before I replace my tires and I was told that they have the tires that I was looking for, but when I came to the store they only had 2 and I drove from home 20 miles away

Sales team was awesome! They kept me informed and were very helpful. They made you feel at home

Jason was spot on. These guys know what their doing. Got 4 tires, front brakes, some bushings replaces and alignment. Great price and good service. Thanks again.

Big O Tires in Newark is the best. All the attendants are knowledgeable, helpful, and fair. Service is dependable, trustworthy, and high quality. Everyone is courteous and accommodating. As a first-time car-owner, I'm just getting used to the up-keep of a car, and the Big O team is very patient in explaining things, offering affordable and fair options, and all around know-how. On crowded or fully booked days, I have often seen them suggest other auto shops (how many places do that? that's honest business), and they always advise clients on what works best for their price range. If you want reliable, trusted, top service, Big O has it.

Thank you for taking pictures with your phone so we could see what was going on.

The staff checked with me each step of the way to make sure I was ok with any additional services to be added. They were able to take me in right away and the time to be completed was reasonable.

I had a good experience at this shop. Fast service...

I drive down from San Leandro because the service is so great (get there early, there's a line by 7:45!), and the guys are so approachable and friendly. I've never felt pressured to have work done, and I always get information before I have to make a decision. Once when I mentioned I was about to drive to LA and back, he ran out and checked the tp of my spare- now that's extra. I bring my car and both of my kids' cars here- so I'm trusting them with my kids's lives... huge deal. It's pretty awesome to know that I'm not getting taken advantage of, like so many other places do to women. Thanks, guys!!

I have been bringing my cars to this site for over 15 years. After my last visit I'm unsure I will continue to have my cars serviced at this location. In Oct 2019 I brought my 2011 Volvo C70 in to have the head gasket replaced. At this time I asked them to make sure tires, brakes, and anything else I needed to have on my radar for future visits. I was told everything checked out. 31/2 months later I bring my car in for an oil change.$1242.00 later I had to have 4 tires, brake job, and rotors replaced. There is no may in hell that I wore 4 tires down in this time period. In the past I would be told my tires have low tread and I'll need new tires soon or pads are wearing. The quality

I was very happy with my visit yesterday to Big-O in Newark. I've purchased some trailer tires and other tires there in the past, so it was natural for me to go in when I found a nail in one of my Jeep tires. I was about 3rd in the queue for repair work, and in less than an hour they had pulled the nail (and a screw in a different tire that I hadn't even seen), and did it at no charge since the air was not leaking out of either tire. Nice surprise! Thanks guys.

Wait time for an oil change was very long it took 2hrs and I had an appointment.

No comment. Thanks.