Big O Tires

Fantastic service.Fast, friendly, clear and helpful.

Jonny, the Novato Mgr, is a rockstar! Drove in with a need for 2 tires installed ASAP and he accommodated and actually did the job himself w a full bay of cars in the works. In and out in about 45 min! Great service and great attitude! We already had spectacular service a few months prior with my wife’s vehicle and getting all 4 tires replaced for her. Again, Jonny was there to help with excellent customer service!

Great service and friendly employees. Good selection of tires.

The associate at the front desk was super kind and understanding. He answered all my questions and eased my nerves regarding my car being worked on. It’s brand new and I’m paranoid.

I went in to have my brakes checked just to make sure they were functioning properly. They did a quick analysis and I was out the door in less than 10 minutes with an A+ report. The folks at the store in Novato are sharp! Thank you

I had damage to one of my tires and drove my car in without an appointment and the staff was able to replace my tire.

Staff was great!!

Quick and great service by knowledgeable folks.

I learned something while I was there.

Jonny is the best. Exceptional customer service, friendly, excellent communicator.

Great customer service and my car is driving like new, thank you!

Excellent service making use of manufacturer promotions.

Great customer service . Ordered my tired. Same day service . U guys rock

The service representative Jhonny (sp?) was very friendly, knowledgeable and helpful. His attitude and service made the visit pleasant.

I took my car in for tire rotation at the Novato Big O store on Redwood Blvd. My car was taken in immediately and I was treated courteously and professionally by the staff. The work was done in 20 minutes and cheerfully returned to me. I highly recommend this shop for anyone needing honest, professional service in Marin.

Good people, they balanced my tires in 30 minutes and I was a walk in..

I love the fact that you check my car x future needs!!!

The representative was knowledgeable about different tires to choose. We ultimately went with Michelin from past experiences.

I went in to get a flat tire fixed. Not only were they able to help me promptly and very politely but they took less than 15min to get it all ready and have me on my way to work

They were very professional and was able to identify a whining noise in my Driver/shaft support bearing. Rotation, Alignment, brake check out perfectly. Recommend Big O if you are in the Novato area