
By anonymous | 10/8/2017
Very fast service and accommodating as well.

By Kairos220 | 12/4/2021
The quality of customer service and expertise of auto techs are what keep me coming back to Big O…

By anonymous | 7/18/2017
Good and honest advice, excellent customer service.

By VERA N. | 11/27/2021
Marcus was an amazing representative. He was very experience, well explained in details. Great guy in your Team! Thank you so much.

By anonymous | 6/27/2017
Friendly and quick service

By Anonymous | 11/15/2021
I received a phone call to confirm my appointment. Talking to a real person made things so much easier. My tires were ordered and dropped my car off at 9 am and picked it up at 2:30pm. Smooth!

By anonymous | 2/3/2021
Great service. Will is the man.

By Cheerry | 11/13/2021
Quick to get the oil change done, less than 1 HR despite it was quite busy during the time.

By anonymous | 1/31/2020
Oil change + tire rotation: work was fine, wsit was ... long! Once the work began, the mechanic was quick, did just fine!

By Daisy L. | 11/8/2021
Quick service. The manager ordered the tires I wanted and they were installed the same day. The pricing was very transparent, no hidden or surprising charges. I like honest service.

By Morgan | 1/14/2020
Had some odd phone call interactions with this location. Nothing serious, just didn't get the feeling they were fully awake yet when I spoke with them! Had my appointment time changed over the phone but the update was not reflected in my online account, which would have been nice.

By JasonC | 10/28/2021
Quick and easy service. Also tells you what other services will be needed soon and recommends but not force you that your vehicle may need to other things soon.

By Lucas | 12/10/2019
Excellent workers at a very busy store. The service desk could use extra help.

By Anonymous | 10/25/2021
Well, this visit was quick and no sales pressure like previously.

By Blake | 11/21/2019
Great service, nice team

By B.G.C | 10/14/2021
I was able to easily make my appointment online and choose the tires I wanted. The team communicated well with me.

By Fred E. Bess Jr. | 10/28/2019
Been coming to the Big O in Berkeley for a few month now and although the area store is smaller than where I previously serviced my vehicle. I have recieved my vehicle service in an adequate amount of time

By AC | 9/24/2021
Ease of scheduling then coming to the shop everyone is nice. My service was is done with care.

By Treina | 10/21/2019
I took my car in for an oil change, new wipers and to check an oil leak. The oil change was considerably more than I've paid at other places ( $132 vs $60). I was not given a courtesy call to say yay or nay. The wipers were not replaced.

By NG | 9/15/2021
Friendly employees and car done timely