Big O Tires

804 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

2155 N Brdwy St,
Walnut Creek, CA 94596

Hugo

By Hugo | 9/6/2019

Every time I've come to this location I've had nothing short of amazing service. Keep it up guys!

Holiday H

By Holiday H | 7/10/2021

They have taken excellent care of my car for the past 4 years. The associates are always friendly and courteous; they always let me know what is going on while my car is being serviced and explain in easy terms what the problem is that was found after running the diagnostic. i trust leaving my car in their capable hands!!!

Lea

By Lea | 9/6/2019

Everyone was nice and knew what was wrong with my car. Fast service. Thank you.

Scott C.

By Scott C. | 7/9/2021

Made my appointment online. Ted and Mike were great. I am already a repeat customer and I will be back. We identified the problem and got it done fast at a fair price.

anonymous

By anonymous | 9/6/2019

I got two tires a year ago, as well as general maintenance...I was very pleased

Ron M

By Ron M | 7/5/2021

I have been going to Big O Tires for years and have always been satisfied with their customer service.

anonymous

By anonymous | 9/6/2019

I frequent the Big O in Concord on Clayton Rd. and have always had a bad experience, especially with their friendlyness! Big O in Walnut Creek on North Broadway was a great experience and were very friendly and helpful! Night and day experiences!

Travis T

By Travis T | 6/19/2021

As always, check in was quick and easy, courteous professional staff, got my car serviced and back on the road in the time. As promised.

Holiday

By Holiday | 9/6/2019

I described what I thought may have been the problem, within 15 mins of my arrival, they pinpointed the problem and I was surprised that it was exactly what I suspected - my battery. I had a 3-hour wait, but, I didn't mind because there was a warm, comfortable place to wait (I actually fell asleep because it was warm & quiet). The guys took excellent care of my car!!!

ar

By ar | 6/19/2021

I had a great experience at the store. Brian and the employees helped me find a great deal and were very friendly, would return 100%

Alvin

By Alvin | 9/6/2019

Good service

Hatchbr

By Hatchbr | 6/14/2021

Cam was very helpful and represented Big O well.

anonymous

By anonymous | 9/6/2019

I was in a bind and did not have much time, they got me fixed up and on the road ahead of promised time. Thanks Dan

Jackie Chan

By Jackie Chan | 6/7/2021

The store is nice, looks new. From what i seen i seen 3 sales staff up front and a Manager running around directing everything. Sales staff nice and communicative Manager on top of his game! great location great team!!

Julie

By Julie | 9/6/2019

Ryan was a great help!!

Michael W

By Michael W | 5/31/2021

I walked in and the service was completed in 45 mins!

Alexandra

By Alexandra | 9/6/2019

Really good service. Great people

Holiday H

By Holiday H | 5/29/2021

The associates are always friendly, they recognize me by name.

anonymous

By anonymous | 9/6/2019

I have been to this Walnut Creek Big O Tires 2 x's now. Each time I received excellent customers service. Jason and other's are professional and kind. I'll come back and you should too :-) Highly recommended :-)

Michelle D

By Michelle D | 5/28/2021

Jonanthan was super helpful and gave me a great price on completing the repairs. He was helpful in following up with what needed to be done and the expected completion time.