By Hugo | 9/6/2019
Every time I've come to this location I've had nothing short of amazing service. Keep it up guys!
By Holiday H | 7/10/2021
They have taken excellent care of my car for the past 4 years. The associates are always friendly and courteous; they always let me know what is going on while my car is being serviced and explain in easy terms what the problem is that was found after running the diagnostic. i trust leaving my car in their capable hands!!!
By Lea | 9/6/2019
Everyone was nice and knew what was wrong with my car. Fast service. Thank you.
By Scott C. | 7/9/2021
Made my appointment online. Ted and Mike were great. I am already a repeat customer and I will be back. We identified the problem and got it done fast at a fair price.
By anonymous | 9/6/2019
I got two tires a year ago, as well as general maintenance...I was very pleased
By Ron M | 7/5/2021
I have been going to Big O Tires for years and have always been satisfied with their customer service.
By anonymous | 9/6/2019
I frequent the Big O in Concord on Clayton Rd. and have always had a bad experience, especially with their friendlyness! Big O in Walnut Creek on North Broadway was a great experience and were very friendly and helpful! Night and day experiences!
By Travis T | 6/19/2021
As always, check in was quick and easy, courteous professional staff, got my car serviced and back on the road in the time. As promised.
By Holiday | 9/6/2019
I described what I thought may have been the problem, within 15 mins of my arrival, they pinpointed the problem and I was surprised that it was exactly what I suspected - my battery. I had a 3-hour wait, but, I didn't mind because there was a warm, comfortable place to wait (I actually fell asleep because it was warm & quiet). The guys took excellent care of my car!!!
By ar | 6/19/2021
I had a great experience at the store. Brian and the employees helped me find a great deal and were very friendly, would return 100%
By Alvin | 9/6/2019
Good service
By Hatchbr | 6/14/2021
Cam was very helpful and represented Big O well.
By anonymous | 9/6/2019
I was in a bind and did not have much time, they got me fixed up and on the road ahead of promised time. Thanks Dan
By Jackie Chan | 6/7/2021
The store is nice, looks new. From what i seen i seen 3 sales staff up front and a Manager running around directing everything. Sales staff nice and communicative Manager on top of his game! great location great team!!
By Julie | 9/6/2019
Ryan was a great help!!
By Michael W | 5/31/2021
I walked in and the service was completed in 45 mins!
By Alexandra | 9/6/2019
Really good service. Great people
By Holiday H | 5/29/2021
The associates are always friendly, they recognize me by name.
By anonymous | 9/6/2019
I have been to this Walnut Creek Big O Tires 2 x's now. Each time I received excellent customers service. Jason and other's are professional and kind. I'll come back and you should too :-) Highly recommended :-)
By Michelle D | 5/28/2021
Jonanthan was super helpful and gave me a great price on completing the repairs. He was helpful in following up with what needed to be done and the expected completion time.