By anonymous | 9/6/2019
I've had tires installed on 2 of my cars and oil change and tire rotation on a another. Professional and kept to the time they said the job would be finished
By seileen | 11/11/2022
friendly, helpful, competent service
By anonymous | 9/6/2019
Very well satisfied job ..was finished in a timely Manner ..price very reasonable .
By Joel | 11/9/2022
Great price great service
By Robert | 9/6/2019
Great people to deal with us will do so again thank you very much.
By GaryV | 11/5/2022
Ben and his crew are great to deal with. Very conscientious about my time, budget, and my vehicle. I would highly recommend going there.
By Daniel | 9/6/2019
The sales staff was knowledgeable and took time to answer all my questions thoroughly even though the shop was very busy
By Lisa | 10/29/2022
I drive a Jeep Wrangler and I will take it to BIG-O no matter what the problem. I would only go to the Dodge/Jeep dealership if BIG-O recommended it. They don’t treat me like I am just a “dumb woman” who doesn’t know much about cars, they do excellent work and I always feel they are honest with me. They are very friendly and professional. I have always taken all my cars to BIG-O for any needs I’ve had and will continue to do so!
By Ramona | 9/6/2019
BEN WAS AMAZING FROM THE FIRST PHONE CALL TO ENTERING THE STORE. VACAVILLE NISSAN QUOTED ME $1,090 FOR 4 TIRES FOR MY MURANO BUT BEN FOUND A BETTER OFFER THROUGH BIG O AND SAVED ME SO MUCH MONEY (NOT THAT I WOULD PAY $1000 FOR TIRES). THANK YOU SO MUCH MY CAR HANDLES EVEN BETTER WITH MY NEW TIRES, GREAT SERVICE AND INFORMATIVE. THANK YOU :)
By JudyK | 10/28/2022
I had a bubble in my front tire and I was able to get in right away, and get the tire replaced in a very timely manner. I had called before I showed up so they were expecting me and had my records quickly available. The customer service agent was and always is extremely courteous, answers my questions and explains things well.
By Robert | 9/6/2019
Very good
By Steven R | 10/21/2022
Great customer service. He gave me a an estimate on time and the team was basically spot on. Found a nail in the tire and repaired it. Very pleased.
By Tracey | 9/6/2019
I came in knowing that I would have to wait as I did not have an appointment and needed my tire either repaired or replaced. The front desk person offered to drive to the warehouse to get me tires since I not only had to replace my flat but needed a 2nd front tire. This is why we use Big O on all of our vehicles in our home. They warned me of a long wait, offered to schedule an appointment for me the next day but I did not want to drive around on a spare. Awesome customer service!!!!
By Big SIR Kenny O | 10/15/2022
I have my 2008 Silverado serviced at this location every 5000 miles since I purchased it. I'm satisfied with the service and attention they give to my vehicles.
By Denise | 9/6/2019
I love the customer service and how friendly Ben & Justin always are when I come in. They always make me feel special and that my vehicles will be well taken care of.
By SW | 10/11/2022
This is my third time here for an oil change and the staff here is very professional
By Maryann | 9/6/2019
I had a nail in my tire and they had it fixed and out within an hour.
By HalesD | 10/1/2022
I love the service and honest diagnosis of my vehicle and the service was as quick as they could be
By anonymous | 9/6/2019
I went there on my only day off and was told the oil change bays were out of service so I was told to come back un a few days. So when I did they were very busy and backed up and I thought I would have to cancel again cause I had to be at work that afternoon. I had talked to the manager a few days earlier and he remembered what I needed done and how I don't get much time to do it. So he asked if I could leave the car with him I said yes but I need to be out of there by 2:00 he said it would be close and he would try. He kept his word and got me out at 12:30 and got everything that I wanted done. Thank you very much for professionalism and courtesy.
By Frank | 9/27/2022
Fast service