Big O Tires

Came in last week with 2 of my vehicles. Service was professional and quick. Thanks to Ben and his team!

Great staff at Vacaville

Prompt service. Fair/Competitive quotes. Thorough explanation/recommendations.

Great friendly and speedy customer service with all the staff there. This was also done in the estimated time they said it would take!!

I always have a great experience with this store.

The service and knowledge of the person taking care of my tire concerns was extremely professional.

Ver polite

Quick, informative, and helpful with scheduling the appointment and handling the vehicle. Very friendly staff and didn’t feel taken advantage of trying to get me to purchase stuff I didn’t need

Service was fast and friendly.

I have been going to Big O Tires for years. It's always a professional visit. All employees are friendly and service is great!

Jason is always pleasant and i feel confident that his recommendations are necessary. I have 2 other Big O's within 10 miles of me but Vacaville was recommended by a friend over a year ago because of their great service so I travel around 50 miles to have my 2 cars services. Totally Happy!!

Didn't have an appointment but they got me in and out really fast. Great service.

Got there for the oil change and a free tires rotation. Waiting time is short. They even clean the RIMS of my vehicle. Awesome!

Daniel was great. Made shopping with your store easy, and made it happen (tire purchase and install) the same day even though the tires were at another store.

Excellent

More than 100 miles from home I stumbled in after a sudden catastrophic tire failure. Big O staff identified my initial and subsequent issues and then my options. I needed 4 tires. Only 1 make & Model was in stock in my quantity for my vehicle. I was happy to have them installed & back on the road in record time.

Justin was awesome! He answered all my questions and provided excellent customer service!

Went in with old bald tires , salesman was willing to work with me on getting new tires that day, one of the shop employees was even willing to drive 40 minutes to another location to get the tires i needed so they could be changed that day

Phoned Big O about a brake problem I had the manager Ben Ly told me to bring it right in,when I got there they took my van right in and replaced my front brakes while doing their inspection they noticed that my left front axle grease boot was split so I had them take of it. So needless to say I was very pleased with service and will continue to go there thank you.

I believe the survey answers clearly state why I was satisfied. My answers are honest and I have nothing more flattering to say!!