By Bartley | 9/6/2019
Ben and his crew have taken care of all my car needs for more than 25 years. I refuse to take my car anywhere else.
By Double A | 7/6/2021
Convenient appointment scheduling and staff are knowledgeable and courteous.
By Ronny | 9/6/2019
Ben Ly's professionalism and calm demeanor is an asset to the franchise.
By John J | 6/26/2021
Service writer was friendly and knowledgeable. Vehicle was ready in a timely manner based on service requested. Cost of service was reasonable.
By anonymous | 9/6/2019
Speedy, accurate, trustworthy. A real value and timely service. They work hard and do great work at an affordable price.
By Anonymous | 6/22/2021
The professional sales people. I am very satisfied. I brought my daughters car in the next morning. There are many tire stores out there that I could use. I always go to Big O. I will be back. I have taken my wife's cars to Big O. Very satisfied.
By Rebecca | 9/6/2019
Darin, your team went above and beyond. The lady in the office was so nice and explained everything to me when I was worried about my SUV being driven.. ( my previous mechanic stopped my classic car so I guess I have mechanical PTSD) she explained that he needed to drive it as it was pulling really bad to the right. He got it perfect. I needed a safety check and they were honest. I am so thankful to have mechanics that I can trust. Thank you for being a great business owner! Rebecca
By Karla | 6/21/2021
Everything was done on time
By John | 9/6/2019
The Big O in Vacaville is staffed with honest, friendly, helpful people. I have trusted Big O for years in Alameda and Danville and now that I have moved it is comforting to know that the Vacaville location is just as friendly and trustworthy.
By DRAGULA | 6/10/2021
Big O Tires is always SO helpful. I'm moving out of state for my job and it was very last minute, so didn't have time to schedule an appointment. They wanted to make sure my car was safe for the long drive (from Vacaville, CA to Grove, OK), so they fit me in between appointments. Thanks for making sure I'd have a safe journey! You guys ROCK!
By anonymous | 9/6/2019
Guys are always friendly and professional. I trust that they take care of what needs to be done - and recommend possible upcoming repairs for the future. In and out in a reasonable amount of time!
By HolliC | 6/8/2021
Customer service is always top notch at the Vacaville location. Benjamin is always polite, and professional. I trust his word when he explains necessary services needed.
By Walker | 9/6/2019
Always friendly service.
By TONY CAMUTI | 6/8/2021
I have been going to the same Big O center for along time and have never had a bad experience they are professional and very friendly they make you feel right at home as they say. The manager Ben Ly explains what is to be done to your car in terms that you can understand. Thank you for your service I'll be back again.
By anonymous | 9/6/2019
It's because of Ben I decided to start bringing my vehicle here in December and it's because of him that I'll stay! Great service, helpful, courteous, knowledgable....
By BigRios85 | 5/26/2021
Ben was awesome and the atmosphere was very comfortable. I did not hesitate to let my truck stay there over night.
By anonymous | 9/6/2019
Although I asked for white letters out and they installed them in, they are very prompt, clean and fair. Great service and customer service.
By Melissa B. | 5/13/2021
I only trust Big O to work on my car. I’ve been coming to the Vacaville location for 5 years and Ben is always great. He listens to the problems I indicate and always has a solution. The mechanics are fantastic servicing my car and I only trust this location with my car.
By Don | 9/6/2019
Great team you have there. Long time Big O customer......my only complaint is that I now have to drive to Vacaville since there isn't a Big O in Fairfield anymore. Small price to pay to continue doing business with this company I suppose :)
By Joan Balon | 4/30/2021
My tire couldn’t be fixed so I had to get a new one and it was suggested I buy two. They are working well.